RvanRhee
lvl.1
Flight distance : 512720 ft
Netherlands
Offline
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I AM VERY ANGRY
i have contacted the chat mail and i tryed everyting you still not helping me i want the filters where i paid for.
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He[size=16.256px]llo
[size=16.256px]I have a problem with my order #[size=16.0976px]0319760012480 I am missing my nd filters they are not in the latest parcel
[size=16.256px]with tracking no 1000404683 you state in the last mail that my order is complete ??? so were are my nd filters???
[size=16.256px]see the picking list of the last parcel
[size=16.256px]they picket only the battery. see attachments.
[size=16.256px]August (DJI) Feb 27, 11:10 CST Dear Customer, Sorry for the inconvenience. Please be noted that we are checking with our shipping coworkers to solve this issue asap. May I know if you receive the package in good condition? Best Regards
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[img=40,12]https://ci5.googleusercontent.com/proxy/t17zLEpnM0zHm_xjUGn73eIkVus2_CKkjSdJvReEN_s9xpnpIiwPCAbQompTkZJ-_tfv7QZWTrVrp30Xg_EGwuMSS5O0-jOzNys1yEZXwPyUSXnaXvc-pS59vFHJjOeEMJ2JAyzORSmmvfhh_JyP_gy0nm-2SJP_TN4oQx5-M0nlORZ3bBr1ovux2oLLlA4dCD0Tss5otjQUx40_zZt7Qqvu-GzaPmBXO4WSabQv3yGPGOk=s0-d-e1-ft#http://www.gravatar.com/avatar/3 ... atar-80.png&r=g[/img] | Rvrhee Feb 26, 16:00 CST Hello When do you come with a solution ? Op 25 feb. 2017 7:50 a.m. schreef "Rose (DJI Online Store)" <[url=mailtonlinesales@dji.com]onlinesales@dji.com[/url]>:
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[img=40,12]https://ci3.googleusercontent.com/proxy/5qCwrf7jvfk0WuMOeV5fZi35hEbZ4sNQawuRDAe488aN0mbUks7YRdFbq6GlwvUdHWH_YroXZ59-o6pKtlQKeqeptAZIdLk1HYL-crD4BC1vKA-cubVSi0xVZZ1pHxyX2KbeMCdftAnqti21SAoPhHF1jEZPpt7qwZLdDohL95hThfcEWPxBGsnysg7jEAsdvMfdUW15Wsc_ThFhMe7XY5Oui1y34gfxol92x5GyjWh2C0Y=s0-d-e1-ft#http://www.gravatar.com/avatar/e ... atar-80.png&r=g[/img] | Rose (DJI) Feb 25, 14:50 CST Dear Rvrhee,
Thank you for contacting DJI online store.
I am very pleased to help you.
I will ask our logistics team to help you check it.
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[1QLMR7-GPZQ]
| 27 feb. (11 dagen geleden)
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| aan DJI
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Hi august
the box was ok and not opened. only the nd filters where not in the box
take a look at the picking list there is only one battery in it. they forgotten
to pick the filters.
please help me.
2 bijlagen
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ok you don't help me going for a dispute at visa now you.
goodbye
Op 27 feb. 2017 7:44 a.m. schreef <rvrhee@gmail.com>:
August (DJI Online Store) via zendesk.com |
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##- Please type your reply above this line -##
Dear Rvrhee,
Thank you for your email. Your request (386359) has been updated.
For further inquiries, please reply to this email
[img=40,12]https://ci5.googleusercontent.com/proxy/mH18ON-naYA4Yq5vOzimEZx2L_A9L92K7BWarpxL_5yEqy61NAb3ABeEoevlREKv3NbY1Z5c9iLzrI-k4MhWv4toTAiQTQD4-xr_KgCq21-s8AuRqWK3UHmD85T4sZXYK_SXnawyy6yn1OvwHcUFee5rgoJJv3PpcGWBfUtBUmvHvW1KPrgFnNBsZVtJw8_dG29kGrKmsgVsKRiMzD_agmh763hVtDv37j8NsU3UcUq_d38=s0-d-e1-ft#http://www.gravatar.com/avatar/8 ... atar-80.png&r=g[/img] | August (DJI) Mar 3, 15:57 CST Dear Customer, Sorry for the inconvenience. We are pushing our warehouse to check your shortage issue. I will advise you at my earliest time. Best Regards
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[img=40,12]https://ci5.googleusercontent.com/proxy/t17zLEpnM0zHm_xjUGn73eIkVus2_CKkjSdJvReEN_s9xpnpIiwPCAbQompTkZJ-_tfv7QZWTrVrp30Xg_EGwuMSS5O0-jOzNys1yEZXwPyUSXnaXvc-pS59vFHJjOeEMJ2JAyzORSmmvfhh_JyP_gy0nm-2SJP_TN4oQx5-M0nlORZ3bBr1ovux2oLLlA4dCD0Tss5otjQUx40_zZt7Qqvu-GzaPmBXO4WSabQv3yGPGOk=s0-d-e1-ft#http://www.gravatar.com/avatar/3 ... atar-80.png&r=g[/img] | Rvrhee Mar 2, 14:19 CST ok you don't help me going for a dispute at visa now you. goodbye Op 27 feb. 2017 7:44 a.m. schreef <rvrhee@gmail.com>: Hi august the box was ok and not opened. only the nd filters where not in the box
take a look at the picking list there is only one battery in it. they forgotten
to pick the filters. please help me.
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[img=40,12]https://ci5.googleusercontent.com/proxy/t17zLEpnM0zHm_xjUGn73eIkVus2_CKkjSdJvReEN_s9xpnpIiwPCAbQompTkZJ-_tfv7QZWTrVrp30Xg_EGwuMSS5O0-jOzNys1yEZXwPyUSXnaXvc-pS59vFHJjOeEMJ2JAyzORSmmvfhh_JyP_gy0nm-2SJP_TN4oQx5-M0nlORZ3bBr1ovux2oLLlA4dCD0Tss5otjQUx40_zZt7Qqvu-GzaPmBXO4WSabQv3yGPGOk=s0-d-e1-ft#http://www.gravatar.com/avatar/3 ... atar-80.png&r=g[/img] | Rvrhee Feb 27, 14:46 CST Hi august the box was ok and not opened. only the nd filters where not in the box
take a look at the picking list there is only one battery in it. they forgotten
to pick the filters. please help me.
Attachment(s)
20170217_162338 (1).jpg
20170217_162321 (1).jpg
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[1QLMR7-GPZQ]
August (DJI Online Store) via zendesk.com |
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| aan mij
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##- Please type your reply above this line -##
Dear Rvrhee,
Your request (386359) has been updated..
For further inquiries, please reply to this email
[img=40,12]https://ci5.googleusercontent.com/proxy/mH18ON-naYA4Yq5vOzimEZx2L_A9L92K7BWarpxL_5yEqy61NAb3ABeEoevlREKv3NbY1Z5c9iLzrI-k4MhWv4toTAiQTQD4-xr_KgCq21-s8AuRqWK3UHmD85T4sZXYK_SXnawyy6yn1OvwHcUFee5rgoJJv3PpcGWBfUtBUmvHvW1KPrgFnNBsZVtJw8_dG29kGrKmsgVsKRiMzD_agmh763hVtDv37j8NsU3UcUq_d38=s0-d-e1-ft#http://www.gravatar.com/avatar/8 ... atar-80.png&r=g[/img] | August (DJI) Mar 3, 16:00 CST Dear Customer, Sorry that I miss-click the "solve" for your case. I will continually follow up for your case. Best Regards
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[1QLMR7-GPZQ]
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Still no solution i want my money back
Op 3 mrt. 2017 9:00 a.m. schreef "August (DJI Online Store)" <[url=mailtonlinesales@dji.com]onlinesales@dji.com[/url]>:
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LAST picking list
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pickinglist¥
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