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Firmware upgrade error
2960 11 2017-3-11
Uploading and Loding Picture ...(0/1)
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GregoryA
lvl.1
Flight distance : 4948 ft
Russia
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updrade error

updrade error
Hi,
I have problem with upgrade firmware. error code 0x022403. Screenshot attached.

2017-3-11
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GregoryA
lvl.1
Flight distance : 4948 ft
Russia
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And I have such message during process

2017-03-11_15-37-19.png
2017-3-11
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Have you tried to upgrade it through DJI GO 4?
If it fails to update after trying several times, then please click on "Upload error log", we'll analyze the log for you.
2017-3-12
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GregoryA
lvl.1
Flight distance : 4948 ft
Russia
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Yes, I tried.
Just did "upload error log"
2017-3-16
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GregoryA
lvl.1
Flight distance : 4948 ft
Russia
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Hi, will be some solution?
2017-3-21
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DontFlyHigh
lvl.2
Flight distance : 20682 ft

United States
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I have the same problem. What ever happened with this outcome?
2017-10-6
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BagoDJIoperator
Captain
Flight distance : 1077608 ft
United States
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restart the drone and try and update, if not see you can connect the AC and RC using the wifi to update
2017-10-6
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P4 Drony
lvl.2
Flight distance : 755509 ft
Netherlands
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Same problem over here.
What is your analysis DJI Natalia?
2017-10-30
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DJI Diana
Administrator
Flight distance : 2408 ft

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P4 Drony Posted at 2017-10-30 12:02
Same problem over here.
What is your analysis DJI Natalia?

Which drone are you referring to, P4P or P4? What is your error code?
2017-10-30
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P4 Drony
lvl.2
Flight distance : 755509 ft
Netherlands
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P4

Error code 0x022403
2017-10-31
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DJI Diana
Administrator
Flight distance : 2408 ft

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May I know what have you done to troubleshoot this issue?  Could you please also click on 'Update error log', then provide me with your DJI Account email?
2017-11-2
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P4 Drony
lvl.2
Flight distance : 755509 ft
Netherlands
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There seems to be another problem; DJI Assistent 2 does not show the Phantom4 icon, so I can not connect anymore to my W10 laptop nor my iMac.
Why is it gone? Doesn't DJI support firmware or software anymore?
2017-11-9
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