Need a new Gimbal Clamp (FOUND ONE) CLOSED
1686 9 2017-3-11
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Rick-Becco
lvl.4
Flight distance : 48146 ft
United States
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I lost my gimbal clamp.
Does anyone know wher I can get one?
They dont sell ehtm in the DJI Store jsut the Gimbal Copver.
Please help I dont want ot move it around without the gimbal its to fragile.
Does DJI have them or is someone out their selling an aftermarket one if DJI dosent sell it someone should.

2017-3-11
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fansfe5c1c02
lvl.1
Flight distance : 90702 ft
United States
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Good luck with that!! the costumer service with this com[any is horrendous. On February 10, 2017 I had a minor accident where the Gimbal was compromised. I tried to fix it myself but it was a little difficult because the "Gimbal Vibration Damping” was broken. I checked online the authorized places to repair my mavic so I went to Drone Nerds in Aventura, Fl. I went there and some unexperienced guy without looking at my drone told me that takes around 2 months to fix it and the camera needs to be replaced. I asked him how he know if he didn’t even see it. Long story short, I thought this guy was an ignorant so I left. I went online on feb 14 and I filled the form out. A three days later I received the UPS labels to send out. I completed the instructions and I sent it. Then on feb 28 I received an email from support stating that on Feb 24th they received my drone. After 2 weeks waiting for the estimate of damage, on March 6, 2017 I received an email from DJI support stating that 4 arms, front, back, camera was damage and the cost of repairs was $440.00. I immediate reacted because the camera was the only part broken (hanging). Even after the accident the drone was flying perfect. I think DJI support don’t check the devices received in detail, they just generate a random assessment and send it out. I already contacted support twice in the chat and they are going to check the damages one more time.   This service is awful. This people don’t have too much people available in California and service is horrible. Hope you don’t brake yours because you will be out of drone for at least 2 months and a huge bill.  
2017-3-11
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The Rev
lvl.4
Flight distance : 1256837 ft
United States
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http://www.ebay.co.uk/itm/dji-ma ... :g:zjcAAOSw4CFYtgwT
2017-3-11
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Rick-Becco
lvl.4
Flight distance : 48146 ft
United States
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DJI we need Mavic Gimbal Clamps

Other than E Bay I have found only two sites & they are B/O - or dont ship to USA.
https://www.etsy.com/listing/502954834/dji-mavic-clamp?ref=hp_rv    {:4_157:}Only ships within France.
http://www.dynamic3dsolutions.com/mavic-pro
$15.00 + ship
I am posting this only because DJI does not offer it - & they should as they push how importantt this small clamp is.

HELP DGI you must have them?
2017-3-12
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rydfree41
lvl.4
Flight distance : 153268 ft
United States
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Rick-Becco Posted at 2017-3-12 10:35
Other than E Bay I have found only two sites & they are B/O - or dont ship to USA.
https://www.etsy.com/listing/502954834/dji-mavic-clamp?ref=hp_rv    Only ships within France.
http://www.dynamic3dsolutions.com/mavic-pro

There are several 3D printed variations on Ebay  Some cover the camera lens also .
http://www.ebay.com/itm/dji-mavi ... :g:zjcAAOSw4CFYtgwT
2017-3-12
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fans2e9aa3da
lvl.3
Flight distance : 7159 ft
United States
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The 3D printed one I have seems much better than the stock one
2017-3-12
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steve1776
lvl.3
Flight distance : 22530 ft
  • >>>
United States
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Sorry wrong text





Gimble clamp

Gimble clamp
2017-3-12
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Rick-Becco
lvl.4
Flight distance : 48146 ft
United States
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I found a 3D Printed one at http://www.dynamic3dsolutions.com for $15.00 +$2.77ship
2017-3-13
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fansfe5c1c02
lvl.1
Flight distance : 90702 ft
United States
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Thats exactly that happened to mine... today march 23th and I haven't received it backk.. Service for DJI is sucksssssss
2017-3-24
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jeebs-9
lvl.4
Flight distance : 174262 ft
United States
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fansfe5c1c02 Posted at 2017-3-11 19:46
Good luck with that!! the costumer service with this com[any is horrendous. On February 10, 2017 I had a minor accident where the Gimbal was compromised. I tried to fix it myself but it was a little difficult because the "Gimbal Vibration Damping” was broken. I checked online the authorized places to repair my mavic so I went to Drone Nerds in Aventura, Fl. I went there and some unexperienced guy without looking at my drone told me that takes around 2 months to fix it and the camera needs to be replaced. I asked him how he know if he didn’t even see it. Long story short, I thought this guy was an ignorant so I left. I went online on feb 14 and I filled the form out. A three days later I received the UPS labels to send out. I completed the instructions and I sent it. Then on feb 28 I received an email from support stating that on Feb 24th they received my drone. After 2 weeks waiting for the estimate of damage, on March 6, 2017 I received an email from DJI support stating that 4 arms, front, back, camera was damage and the cost of repairs was $440.00. I immediate reacted because the camera was the only part broken (hanging). Even after the accident the drone was flying perfect. I think DJI support don’t check the devices received in detail, they just generate a random assessment and send it out. I already contacted support twice in the chat and they are going to check the damages one more time.   This service is awful. This people don’t have too much people available in California and service is horrible. Hope you don’t brake yours because you will be out of drone for at least 2 months and a huge bill.

There are many people on this boat with you. I'm on it too.
2017-3-24
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