Wrong Phantom Detected
661 3 2017-3-14
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lewiscooper
lvl.1
Flight distance : 324304 ft
United States
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Yesterday my DJI Go app started saying  "Current DJIDevice: phantom3 professional, Use the DJI GoApp for this device. This happens on two different tablets and two different phones,Amy help would be appreciated, cannot connect with any device.
2017-3-14
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Punchbuggy
Second Officer
Flight distance : 483166 ft
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Australia
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Hi. Can we safely assume that you're using the DJI GO 4 app, and not the original DJI GO app?
2017-3-14
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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That seems odd, did you notice this after an app or firmware update? Which mobile devices have you tried thus far? What Go4 app version are you using?
2017-3-14
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Punchbuggy
Second Officer
Flight distance : 483166 ft
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Australia
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And to add to Jamie's post, there is a difference in how Android and iOS versions of GO 4 (which you should be using) are installed. For Android, you need to ensure that another app hasn't commandeered the USB port as default.
2017-3-14
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