Hi,

Has anyone received a UPS shipping label sooner than two days?  I submitted my repair information for my Mavic, which fell midflight, yesterday.  I am leaving town tomorrow for about two weeks, and if at all possible, would love to drop my Mavic at UPS before I leave.  

My case number is

CAS-507652-X1W3G1.

Thank you for your help!

Hello, I have sent an request to designated team.
I'm not sure if you can receive the shipping label in time.
If I get any update, I'll let you know at once.

Thank you!

I see a UPS# in your case file, have you received the shipping label yet?

brerick1 they send the UPS label by email. Check your junk folder if you haven't received it. It took over a week for me to receive mine. They kept saying it was sent and gave me a UPS number but I never got it. Finally phoned Tech and the Techy sent it directly to me. Took a week for my Mavic to get to DJI. Now almost another week later, it just sitting there waiting to be received. I hope it doesn't go past the 30 day waiting period and they cancel the case. Good luck with yours.

brerick1 Posted at 2017-3-15 04:55
Thank you!

No problem.
If you have any further query, please feel free to let me know.

I received my UPS shipping label for the replacement, what should I do next? Go to the UPS and drop it or UPS will come to my house and pick it up? Thank you

djiuser_dqxYO9vGWRhu Posted at 7-5 10:16
I received my UPS shipping label for the replacement, what should I do next? Go to the UPS and drop it or UPS will come to my house and pick it up? Thank you

Hi, there. Thanks for reaching us. You are advised to go to the UPS and send it back. Thank you.