DJI Natalia
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LBumbar Posted at 2017-3-16 10:25
CAS-493890-T5D9P5 I feel your frustrations. My P3P came down hard after the gimbal system went crazy approximately 150 ft in the air and 125 ft from me it lost single the RTH function failed... DJI have had my unit since Monday at noon according to UPS tracking, but it's still not received according to DJI... I have called, emailed multiple times. I also want to know why it failed. I'm assuming it was either a hardware or software failure. So freaking frustrated with the lack of communication... Now I'm concerned since I've been a sqeekie wheel they're going to try and charge me for the repair... Arrrrr
Let me know if you ever get yours back....
Sorry to hear about your crash and the trouble.
It takes several business days to check in and update the system after it arrives, we checked your case status, it's now updated.
We've also reported your case to our related team, will help you take care of it. |
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