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I would also like to know where my Mavic is. I sent it in, had the cost estimate right away, paid immediately, and it was "repaired" the next day. It has now been sitting for over a week waiting to ship. My case number is: CAS-646875-N5S7Y5
If the Mavic was indeed repaired immediately, as the site status says, then sitting for over a week simply waiting to be shipped seems incredibly unreasonable and more like the status was fraudulent. I have emailed DJI three times with responses that basically say "please be patient" as the facility is very busy. Again, if it's already repaired (and was done within 2 days of receiving my Mavic) then leaving it sitting around for over a week just to ship it seems much more like a fraudulent status being reported, because no business would rush the repair and then leave it to sit around instead of shipping it.
Please advise asap on my case and whether it is actually repaired and when exactly it will ship. |
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