Please select Into the mobile phone version | Continue to access the computer ver.
Fly away
12Next >
2061 43 2017-3-16
Uploading and Loding Picture ...(0/1)
o(^-^)o
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Sins the day that I have updated the new firmware from dji for Phantom4pro my aircraft is doing crazy things like flay away  in GPS mode .he is not hover in 1.2m like wat he was doing  in he is not staying on one spot he is moving left right  going up down wen I on it to go hover he is going to flay tell the maximum high . I do  imu calibration in all wat calibration in I rest the aircraft updated again rest the sd I probably do everything wat take I was like two weeks of reading can some one help my please
2017-3-16
Use props
hallmark007
Captain
Flight distance : 7009278 ft
  • >>>
Ireland
Offline

Your English although not bad is a little unclear,

Your having problems since last firmware update, you have plenty of gps and your Aircraft is moving all over the place.

Is it actually flying away on its own or just dancing around in the same spot. This could be a compass problem or the location your flying in, maybe check for interference from the area your flying in.

Also you said you did all calibrations , where did you do them and how and why. You may need to give clearer detail to get the help your looking for.

I would recommend syncing your flight log of the last time you had these problems to the dji cloud and get someone from dji to take a look some of the moderators here may do it for you.
2017-3-16
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

He is flaying away in dancing to he is not going to stay on 1.2m like what he Supposed to do.  And I do the calibration with advice from DJ they see everything if you have update you have to calibrate that I imu so  do it to  any steel it's working good so I calibrate the compass two they told me I have to delete the software renew the from where of that I also do it but told me I have to delete the is the information and renew it I also do that
2017-3-17
Use props
Labroides
Captain
Flight distance : 9991457 ft
Australia
Offline

Moh654 Posted at 2017-3-17 00:06
He is flaying away in dancing to he is not going to stay on 1.2m like what he Supposed to do.  And I do the calibration with advice from DJ they see everything if you have update you have to calibrate that I imu so  do it to  any steel it's working good so I calibrate the compass two they told me I have to delete the software renew the from where of that I also do it but told me I have to delete the is the information and renew it I also do that

Are you saying that your Phantom does not hover in a sttable position?
If so, have you tried different locations?
The VPS works well to maintain a stable hover ... IF the ground is well lit and has a definite pattern that the VPS can lock on to.
If you are trying to hover above grass, concrete or somewhere with no pattern, the VPS will have trouble.
Is it wandering down low?
How about up higher out of VPS range (15 metres up in the air)?
2017-3-17
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Yes he is not hovering at one point or position he is going mad  yes I have  tried different locations .Have in  the same problem if iam on 1.2m the vbs he gave me 0.1m
IMG_1769.PNG
IMG_1768.PNG
2017-3-17
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

He is going up then down no stability
IMG_1796.PNG
2017-3-17
Use props
hallmark007
Captain
Flight distance : 7009278 ft
  • >>>
Ireland
Offline

Moh654 Posted at 2017-3-17 01:04
He is going up then down no stability

Have you tried it without being in beginner mode, and do you have VPS turned on.
2017-3-17
Use props
Labroides
Captain
Flight distance : 9991457 ft
Australia
Offline

VPS will always have trouble on grass.
How does it behave if you climb up to 15-20 metres?
2017-3-17
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Yes in GPS mode to th E same problem wen it go up it flaying away to the maximum high in wen I press return home it the app wil stop  . I can't  have control
2017-3-17
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Yes in GPS mode to th E same problem wen it go up it flaying away to the maximum high in wen I press return home it the app wil stop  . I can't  have control
2017-3-17
Use props
MeDrone
lvl.3
Flight distance : 1245548 ft
Italy
Offline

Have you noticed that you are in a warning zone?maybe this is the reason you have problems.
2017-5-21
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

I just got my third replacement with the same problem in three months time dji I need my money back
2017-6-10
Use props
hallmark007
Captain
Flight distance : 7009278 ft
  • >>>
Ireland
Offline

Moh654 Posted at 2017-6-10 02:20
I just got my third replacement with the same problem in three months time dji I need my money back

Maybe your just unlucky, or just not cut out for this. It would help if you could explain a bit more about your difficulty.
2017-6-10
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Name:mohamed Ali
Location: Tilburg   The Netherlands
The first aircraft CN number is 0AXDDC10A30397 The second aircraft CN number is 0AXDE2J0A30890 the 3aircraft SN number is 0AXCE470B30996
Briefly describe your problem::
I have 3replacement in three months time with the same problem I just received it today Friday new phantom for pro it's a replacement but it has the same issues same problem can you please help me I don't need a new aircraft I just need my money back  this is my two case number  The first one I had send it to my dealer and  he send the aircraft back to dji the second one I have send it by myself direct to dji  but all the three aircraft has the same problem the same issues
2017-6-10
Use props
hallmark007
Captain
Flight distance : 7009278 ft
  • >>>
Ireland
Offline

Moh654 Posted at 2017-6-10 03:30
Name:mohamed Ali
Location: Tilburg   The Netherlands
The first aircraft CN number is 0AXDDC10A30397 The second aircraft CN number is 0AXDE2J0A30890 the 3aircraft SN number is 0AXCE470B30996

Still not sure what exactly your problem is, problem with the aircraft that is ?
2017-6-10
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Vsp  and altitude  problems he is give me the wrong information it's flying all over the place without no touching the remote control
2017-6-10
Use props
Antonio76
Captain
Flight distance : 144403 ft
Denmark
Offline

Moh654 Posted at 2017-6-10 04:08
Vsp  and altitude  problems he is give me the wrong information it's flying all over the place without no touching the remote control

Are you sure you are not in ATTI mode for some reason ?
2017-6-10
Use props
hallmark007
Captain
Flight distance : 7009278 ft
  • >>>
Ireland
Offline

Antonio76 Posted at 2017-6-10 04:45
Are you sure you are not in ATTI mode for some reason ?

It certainly sounds like Atti mode  maybe log would help.
2017-6-10
Use props
Rodger8
Captain
Flight distance : 15812070 ft
  • >>>
United States
Offline

Moh654 Posted at 2017-6-10 03:30
Name:mohamed Ali
Location: Tilburg   The Netherlands
The first aircraft CN number is 0AXDDC10A30397 The second aircraft CN number is 0AXDE2J0A30890 the 3aircraft SN number is 0AXCE470B30996

One maybe, three, no way. Quick simple question. Do you have your flight mode switch in the "P" position. With the RC facing you stick side up, it is the switch in the upper left hand corner of your controller. Just a thought.
2017-6-10
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

It's in GPS mode ....pfff
2017-6-10
Use props
Moh654
lvl.2
Flight distance : 1555 ft
Netherlands
Offline

Just like one month ago Dji had repair my drone andAfter fourth time of replacement they finally figured out where was the problem and I’m glad for I get my +Drone back brand new working 100% well thanks so much Dji for your care takes up to six months but Dji never disappoint me they’re always being there it’s it’s been really good experience with you guys love you so much✌️✌️✌️✌️✌️✌️
2017-8-11
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline









Did DJI charge for the replacements?




2017-8-11
Use props
fans61699a75
Captain
Flight distance : 19075515 ft
  • >>>
Netherlands
Offline

Did you enable vps in advance settings or is it off?
2017-8-11
Use props
fans61699a75
Captain
Flight distance : 19075515 ft
  • >>>
Netherlands
Offline

What was the problem?
2017-8-11
Use props
Scunoo
lvl.2
Australia
Offline

I understand, mine is doing the same and the smallest amount of wind blows it away and will not hover in one position.
2017-8-12
Use props
Labroides
Captain
Flight distance : 9991457 ft
Australia
Offline

Scunoo Posted at 2017-8-12 01:31
I understand, mine is doing the same and the smallest amount of wind blows it away and will not hover in one position.

That's very unusual.
Can you confirm you are outdoors with good GPS reception?
2017-8-12
Use props
KEDDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

Scunoo Posted at 2017-8-12 01:31
I understand, mine is doing the same and the smallest amount of wind blows it away and will not hover in one position.

+1 - except that the wind has nothing to do with it, it is just living it's own life. :-)

"That's very unusual."
Nope don't take much reading in here to figure out we are many whith such problems with the current FW.
What is unusual is that some inhere refuses to accept the issues and claiming a lot of users are doing something wrong, even they can tell those problems was not there before the update.

2017-8-12
Use props
Labroides
Captain
Flight distance : 9991457 ft
Australia
Offline

KEDDK Posted at 2017-8-12 05:22
+1 - except that the wind has nothing to do with it, it is just living it's own life. :-)

"That's very unusual."

It is very unusual for a Phantom to blown around by the wind - unless it is in atti mode.
To solve his mystery, the obvious things have to be adddressed first.
2017-8-12
Use props
RedHotPoker
Captain
Flight distance : 165105 ft
Canada
Offline

hallmark007 Posted at 2017-6-10 03:40
Still not sure what exactly your problem is, problem with the aircraft that is ?

Wicked Grin!! Ha



RedHotPoker
2017-8-12
Use props
Geebax
Captain
Australia
Offline

KEDDK Posted at 2017-8-12 05:22
+1 - except that the wind has nothing to do with it, it is just living it's own life. :-)

"That's very unusual."

Here is a hot flash for you, when someone is trying to help you, don't attack them.
2017-8-12
Use props
T-R
Second Officer
Flight distance : 287884 ft
China
Offline

Moh654 has made his mind. He asked this forum to give him informations how to cancel the contract and return the drones in to get back money.  He didn't ask for explanations what he made wrong, or why this things dosent do what is promised or expected.
Why the users here can't respect a other users word, when he said he tried all, or he is sure to handle right all settings.  Moha 654 asked a specific question. If one of the Mods know the answer it would be helpful. If others has some experians how to return drones and get money back...good answer, too.
Please ..all police man, rocket engeneers ( I know all of the users work for nasa) stay with the topic.    And by the way... this answer would be good for many users...
2017-8-13
Use props
The Pilot
lvl.4
Flight distance : 22890 ft
  • >>>
Sweden
Offline

Moh654 Posted at 2017-8-11 03:24
Just like one month ago Dji had repair my drone andAfter fourth time of replacement they finally figured out where was the problem and I’m glad for I get my +Drone back brand new working 100% well thanks so much Dji for your care takes up to six months but Dji never disappoint me they’re always being there it’s it’s been really good experience with you guys love you so much✌️✌️✌️✌️✌️✌️

It´s always good to come back to the forum and to your thread and describe what the exact fault was so that other people with the same problem can maybe get an idea what the fault is on their craft.

So what was the fault on your drone?
2017-8-13
Use props
Eric13
Captain
Flight distance : 9056142 ft
  • >>>
Germany
Offline

The Pilot Posted at 2017-8-13 01:27
It´s always good to come back to the forum and to your thread and describe what the exact fault was so that other people with the same problem can maybe get an idea what the fault is on their craft.

So what was the fault on your drone?

Yeah - that happens a lot. People come crying in need of urgent help and once the issue is solved you never hear from them again. And no appreciation of the others who tried to help.

I wouldn't expect him to know what it was though.
I think DJI repair doesn't explain what they repaired. At least they didn't when I sent mine in a while ago for the tilted horizon issue.
2017-8-13
Use props
The Pilot
lvl.4
Flight distance : 22890 ft
  • >>>
Sweden
Offline

Eric13 Posted at 2017-8-13 20:32
Yeah - that happens a lot. People come crying in need of urgent help and once the issue is solved you never hear from them again. And no appreciation of the others who tried to help.

I wouldn't expect him to know what it was though.

Maybe true that they don't automatically tell you, but i know i would be interested in knowing the problem of my craft so i would ask DJI what the problem was / what has been repaired or exchanged on the craft.
2017-8-14
Use props
Scunoo
lvl.2
Australia
Offline

Labroides Posted at 2017-8-12 02:57
That's very unusual.
Can you confirm you are outdoors with good GPS reception?

Sorry been away without phone service, yes outside with GPS, I have since downgraded the firmware and now I have no issues, she flies perfectly again, thank you.
2017-8-21
Use props
Scunoo
lvl.2
Australia
Offline

KEDDK Posted at 2017-8-12 05:22
+1 - except that the wind has nothing to do with it, it is just living it's own life. :-)

"That's very unusual."

Have since downgraded my firmware and she is back to normal flying, hovering nicely and not blown off coarse by the wind
2017-8-21
Use props
KEDDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

Scunoo Posted at 2017-8-21 03:37
Have since downgraded my firmware and she is back to normal flying, hovering nicely and not blown off coarse by the wind

Congratulations, i am also about to do a downgrade with help from the wizard if not DJI come out with a fix within this week.
2017-8-21
Use props
SPIKE_151
First Officer
Flight distance : 69767 ft
United Kingdom
Offline

Antonio76 Posted at 2017-6-10 04:45
Are you sure you are not in ATTI mode for some reason ?

Yep , did you actually bother to look at his pictures?

quite clearly shows he is in GPS mode

quite clearly shows he is in GPS mode
2017-8-22
Use props
Antonio76
Captain
Flight distance : 144403 ft
Denmark
Offline

SPIKE_151 Posted at 2017-8-22 03:03
Yep , did you actually bother to look at his pictures?

yes, I actually bothered. But since he kept saying that it gave him all wrong informations, I was wondering if that could have been another wrong information... Did you actually bother to answer the thread?
2017-8-22
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

I see mention of OP calibrating IMU & Compass, but I see nothing at all of VPS being calibrated , nor the RC sticks, either of which could cause unaccountable drift when hovering.
2017-8-22
Use props
12Next >
Advanced
You need to log in before you can reply Login | Register now

Credit Rules