Donnie *
First Officer
Flight distance : 3636782 ft
United States
Offline
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Did you have a crash by any chance ? I mean this could come downt to some obscure circuit board on the Main controller inside the aircraft...... but then again .. who knows, try my suggestins below and see if you can get any improvement to your system .
What are you using for the go app device ? many times ( not always ) the problem is NOT the DJI system but the Go app device. At the very least please try another go app device if you have not already, this can eliminate the source of the problem . More on this in a minute.
One thing to get the best from the aircraft to the RC is to make sure the aircraft is either pointing directly at you or directly away from you , You can tell by the visual of course and also look at the radar image on the bottom of the go app .This can make a huge difference when getting spotty reception , this is because the antennas are located on the direct from and back of the aircraft. Also always keep the aircraft in line of sight like a laser beam ( and the front or back of AC pointing directly back to the RC transmitter ) , anything breaking that beam will drastically cut reception .
Also go to the Image transmission page and see how "busy " the channels are in your area, if they are full of red lines then you have a problem in that area that will be difficult to overcome. You may want to do the 32 channel Update .
So start with the go app, If You can get your hands on an I pad air or Pro with an A8 processor you can at least narrow down where the problem is. I really would start here, can't tell you how many times this has solved the issue. Be sure You have NO other apps running in the background as well when using the go app.
Another thing to try is sometimes the mounting plate on the camera gimbal is to tight and needs to have just a slight amount of play or you may have an issue here as well. This will be the plate on the camera gimbal that mounts to the vibration board, there are two screws, just loosen then a slight amount and see if the condition improves.
So here are some ideas to try , let me know if they help . In addition to getting an I pad or Pro to test with I have made a tips page , please read it and see if any help you.
Video Transmission issues with X3 or X5 ? Try These Suggestions !
donnie
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