fans5818f92a
lvl.1
Flight distance : 79859 ft
Canada
Offline
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Hi Schata,
Let's see if you get a replacement.
I send my drone + remote controller back for RMA, when the invoice for repair (under DJI Care Refresh) came it showed that a new aircraft will be sent back (no batteries, no remote, no properllers, etc..). So I contacted online support and they mention that a new kit box (aircraft, battery, etc) will be shipped even if that was not stated on the invoice.
Today I received an email from them (how convenient they are closed on Saturdays), saying that my drone and remote are being shipped back from repair (same serial numbers).
So what they write and what they do are not and absolutely not the same.
Can't wait to get them on the chat on Monday as they are slow like hell in replying.
I really expected more when paying close to $2K (CAD) for the Mavic Pro Fly More kit and DJI as a company. |
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