hello,
On my new Mavic Pro, pink stripes appear on the video when nacelle/gimbal moves.

Do you have any idea of the cause?

Thank you for your help


https://www.youtube.com/watch?v=a5VBOq6Ux9s

Have you had any accidents?
And does it only do it when the camera quickly tilts. If you tilt slowly with the tilt wheel does it still do it.
It may be a cable coming loose.

no accident, it was my first flight..
there are not strip when I tilt slowly!  only when the camera quickly tilts

MikaCorp Posted at 2017-3-23 11:36
no accident, it was my first flight..
there are not strip when I tilt slowly!  only when the camera quickly tilts

OK, you can send it in for evaluation.
Here is the link if you wish to send it in.
http://www.dji.com/support

OK.

thank you for your help

MikaCorp Posted at 2017-3-23 12:06
OK.

thank you for your help

Mika,

Before you send it in try a different SD card. Also, does the pink line show up in real time on the phone or tablet screen?

MikaCorp Posted at 2017-3-23 11:36
no accident, it was my first flight..
there are not strip when I tilt slowly!  only when the camera quickly tilts

My older phone did that some time ago and the cameras cable was loose inside of the phone. Easy fix! If you send it in, Ithint that it's easy fix for them also and you're getting it back soon!

MikaCorp Posted at 2017-3-23 11:36
no accident, it was my first flight..
there are not strip when I tilt slowly!  only when the camera quickly tilts

Exactly same issue for me. First flights yesterday. Downloaded videos on my mobile device, when playing it like purple flashes taking half of the screen.