Thanks for your feedback, I've informed our care team for this concern.
You can fly it at the height of 90 m and submit the information here: https://repair.dji.com/en/djicare/customerupload
May I have your ticket number so I can help you follow up it.
Sorry to be thick............I purchased care refresh for my new Mavic within 48 hours of activating it. Do I need to do the above (or anything else) or is this just required if you fall outside the 48 Hour period?
Jinjur Posted at 2017-3-28 04:22
Sorry to be thick............I purchased care refresh for my new Mavic within 48 hours of activating it. Do I need to do the above (or anything else) or is this just required if you fall outside the 48 Hour period?
Thanks
seems like OP suggested that it is after 48hrs for him . . . .
DJI Natalia Posted at 2017-3-28 03:47
Thanks for your feedback, I've informed our care team for this concern.
You can fly it at the height of 90 m and submit the information here: https://repair.dji.com/en/djicare/customerupload
May I have your ticket number so I can help you follow up it.
Hi Natalie
Please try this link.
I can not refresh or add this new link via the verification registration.
Jinjur Posted at 2017-3-28 04:22
Sorry to be thick............I purchased care refresh for my new Mavic within 48 hours of activating it. Do I need to do the above (or anything else) or is this just required if you fall outside the 48 Hour period?
Thanks
Andy, there is no need to submit a video verification if you purchase dji care refresh within 48 hours of activation.
DJI Natalia Posted at 2017-3-29 22:08
Andy, there is no need to submit a video verification if you purchase dji care refresh within 48 hours of activation.