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CAS-501800-H8M3K9
613 4 2017-3-31
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NeilTen
lvl.1
Flight distance : 95144 ft
United Kingdom
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CAS-501800-H8M3K9

Payment made for repair over a week ago and it's been sat waiting for repair since then. What is going on?! I've been told there are no parts by 1 representative then been told it will be complete in 48hrs (this was Tuesday) by another!

If there are no parts then when the hell am I expected to get it back?

Please help!
2017-3-31
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DJI Mindy
Administrator
Flight distance : 7 ft
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I'm sorry you are experiencing difficulties, NeilTen.
I have escalated the case for you and we will keep you updated as soon as possible.
2017-3-31
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NeilTen
lvl.1
Flight distance : 95144 ft
United Kingdom
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Thank you.
2017-3-31
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NeilTen
lvl.1
Flight distance : 95144 ft
United Kingdom
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Any news? Been a few days...
2017-4-2
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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NeilTen Posted at 2017-4-2 14:32
Any news? Been a few days...

It looks like the unit just shipped quite recently, have you received the tracking information?
2017-4-3
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