piee
Flight distance : 10689 ft
United States
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DJI Natalia Posted at 2017-5-9 23:32
Sorry to hear about the crash, if there is no any issue for remote and battery, then you can send in the aircraft only.
Just to verify, did you get a case number? if no, please submit online here: https://repair.dji.com/en/SelfRepair/Area
Thanks for reply, yes I did get a label printed out for return, I ended up buying landing gear and middle shell, and repaired myself, took 1 wk for parts and repair, It flys perfect, video perfect, had to bend front vision sensors back to fit holes in middle shell, compass 1 (L. leg) seams to be still disconnected, #2 compass fine, I tried just plugging compass ribbon cable into unattached L. Leg just to see if maybe work but no, it may just turn on, but #2 solid so seems good, will be cautious, I paid $100 for parts, not sure what DJI would have done Ive heard people getting new drone replacement for $268 repairs, but very happy with this one and just figured Id fix as it all worked fine after crash. |
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