Tony C
lvl.1
United Kingdom
Offline
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Opened a s case, they stated I could send it back for a replacement if it was less than 15 days old, it was 21.
Emailed them, put my case they rejected it completely. Apple (where I purchased it) have been really good, they extended their 14 day return period to 30 days, which runs out on the 15th April.
I have emailed DJI to reconsider and if they don't Ill return it back to Apple for a refund as they currently have no stock. The thought of waiting 45 days or more a repair/replacement, for a drone I waited 3 months to get in the first place is not one I'm willing to entertain.
Chinese companies have an extremely inflexible polices and are black/white. I really do hope I'm proven wrong, but sadly I suspect I won't be.
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