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Brand new Mavic always says No GPS signal
13512 23 2017-4-3
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
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Hello everyone!Recently I bought my first drone and the ecxperience doesn't seem to be good...My straight-out-of-box Mavic never sees GPS signal. I've updated the firmware, tried multiple open-fields, calibrated the compass and IMU but still no luck: it always states "No GPS".
I've seen a couple of messages from those whose drones "lost" the GPS but mine never seen it at all.
Does anybodo know if there's a chance to do something with it or I have to send it to the Service Center (which appears to be located in different country).
Thanks!
2017-4-3
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hallmark007
Captain
Flight distance : 5344642 ft
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Ireland
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There could be a problem with your GPS receiver , calibration will have little or no effect to gps, how long are you waiting with Mavic started up on the ground to receive gps signal.
2017-4-3
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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I am sorry about that, can you connect it to your computer and run the Assistant2 and restore to factory defaults to see if it resolves it.tateAnd as the prior post stated, you've waited a few minutes correct and you never get the green bar across the top or home point has been recorded notification ?
2017-4-3
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
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hallmark007 Posted at 2017-4-3 12:47
There could be a problem with your GPS receiver , calibration will have little or no effect to gps, how long are you waiting with Mavic started up on the ground to receive gps signal.

I was spending from 30 to 90 minutes on each try...with no luck
2017-4-3
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
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DJI-Ken Posted at 2017-4-3 12:49
I am sorry about that, can you connect it to your computer and run the Assistant2 and restore to factory defaults to see if it resolves it.tateAnd as the prior post stated, you've waited a few minutes correct and you never get the green bar across the top or home point has been recorded notification ?

will try now, thanks
2017-4-3
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
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DJI-Ken Posted at 2017-4-3 12:49
I am sorry about that, can you connect it to your computer and run the Assistant2 and restore to factory defaults to see if it resolves it.tateAnd as the prior post stated, you've waited a few minutes correct and you never get the green bar across the top or home point has been recorded notification ?

So...I've tried restoring to the Factory defaults but still no result...yep, I've never seen it green - always "Cannot take off - NO GPS"
2017-4-3
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NSMTim
lvl.1
Canada
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koliaest.mavic Posted at 2017-4-3 13:48
So...I've tried restoring to the Factory defaults but still no result...yep, I've never seen it green - always "Cannot take off - NO GPS"


http://I just got my Mavic and I’m going through the samething. Did you get it Resolved
2018-7-8
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GDL
First Officer
Flight distance : 1498789 ft
Singapore
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Are you checking GPS on open space? Buildings and landscape around can block GPS signal.
2018-7-8
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GDL
First Officer
Flight distance : 1498789 ft
Hong Kong
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Did you put anything on top of MP? The GPS signal lost when I holding it. Anything on top of MP can block GPS signal.
2018-7-8
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
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HI!

Unfortunetely, the only solution for me was to send the drone to the service centre...after all the checks they sent me back a new drone. But it was a long-long story though ... all the communication with the support team was very-very slow...
2018-7-9
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Yachtsman
Second Officer
Flight distance : 605466 ft
United Kingdom
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With the air craft on in open space and a good view of the sky, anything over 5 mins and there is a problem with its GPS unit.

on its first use it has to receive the almanac, which is a table of values where the satellites are in the sky, along with an internal clock correction.

in the early days of gps this took hours!
2018-7-9
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DJI Tony
Super Moderator

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Hi, sorry for the trouble that it caused, I would like to ask if you were able to do some sort of troubleshooting? Did you manage to update the firmware of your aircraft? Did you calibrate the IMU and compass? Have you tried to grab your aircraft outside and check if your aircraft can detect GPS signals?
2018-7-9
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fans00397cbd
lvl.1
Flight distance : 61083 ft
United States
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I am having the same problem, and cannot figure out what is going on after try everything in this post. Very frustrating. Anyone else able to help or have suggestions?
2019-3-3
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
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fans00397cbd Posted at 3-3 15:03
I am having the same problem, and cannot figure out what is going on after try everything in this post. Very frustrating. Anyone else able to help or have suggestions?

I've tried a lot of thing suggested here and spent a lot of time chatting/talking over phone to DJI support but the only solution for me was to send my Mavic to DJI's service center (which is even in a different country!) and get a replacement after they admitted it was faulty. Actually I received the new one within 2-3 weeks after sending my faulty one to them - so it wasn't that long as I expected
2019-3-4
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mgersh7
lvl.1
Flight distance : 61083 ft
United States
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koliaest.mavic Posted at 3-4 00:53
I've tried a lot of thing suggested here and spent a lot of time chatting/talking over phone to DJI support but the only solution for me was to send my Mavic to DJI's service center (which is even in a different country!) and get a replacement after they admitted it was faulty. Actually I received the new one within 2-3 weeks after sending my faulty one to them - so it wasn't that long as I expected

Great..............
2019-3-4
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mgersh7
lvl.1
Flight distance : 61083 ft
United States
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koliaest.mavic Posted at 3-4 00:53
I've tried a lot of thing suggested here and spent a lot of time chatting/talking over phone to DJI support but the only solution for me was to send my Mavic to DJI's service center (which is even in a different country!) and get a replacement after they admitted it was faulty. Actually I received the new one within 2-3 weeks after sending my faulty one to them - so it wasn't that long as I expected

Great..................
2019-3-4
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Martin Johansen
lvl.1

United States
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Had the same problem. They are also telling me to send the drone back. Not impressed by Dji!
2019-11-24
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Steve bell
lvl.3
Flight distance : 624682 ft
United Kingdom
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I also have this same problem with my mavic mini, going to have one last  try today then this thing is going back for a refund if i have no success! not happy!
2019-12-2
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Mukatsuku
New

United Kingdom
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I just got my Mavic Mini and it is also reporting no GPS but the icon in the top right states 5 or 6 satellites. Running the latest firmware but can't get past the tutorial as it won't take off without the GPS
1-9 12:17
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Mukatsuku Posted at 1-9 12:17
I just got my Mavic Mini and it is also reporting no GPS but the icon in the top right states 5 or 6 satellites. Running the latest firmware but can't get past the tutorial as it won't take off without the GPS

I believe you need 8 satellites to take-off, if your trying to fly indoors you don't normally get gps lock as the roof blocks the signal.

If your flying inside, you should be able to override this by tapping on the red error message bar and then click "unlock" in the preflight checklist. Make sure the room is really bright as the MM soley uses the VPS (visual positioning system) to hover when it doesn't have the gps assist.

Outside, I wouldn't fly until the gps connection has allowed the home point to be set.

To get past the tutorial you just tap on the message squares until there are no more

1-9 17:42
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IR.ESNHZ
lvl.1

United States
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HEY GUYS
i have the same one
i change my GPS and cable but still no GPS and satellite founded
if some one find the solution reply me
thanx alot
1-14 04:37
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djiuser_bLHgjXqtpJ8t
lvl.1
United States
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fans00397cbd Posted at 2019-3-3 15:03
I am having the same problem, and cannot figure out what is going on after try everything in this post. Very frustrating. Anyone else able to help or have suggestions?

I was very excited to fly my new mini Mavic but after seeing up it showed up authorization lock and also unlocked it but later it showed multiple error and unable to fly mainly it shows no gps signal. Has anyone had similar case.
3-24 20:27
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Mircea Dimitropol
New
Romania
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Hello there, I have the same issue, it said: Cannot take off no gps. Please assist, it is pity as I've seen this issue is from three years with you, guys, and not yet solved!
6-4 20:43
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Geebax
Captain
Australia
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Mircea Dimitropol Posted at 6-4 20:43
Hello there, I have the same issue, it said: Cannot take off no gps. Please assist, it is pity as I've seen this issue is from three years with you, guys, and not yet solved!

It is not an on-going issue, it only happens to the odd aircraft, send it back and get it replaced.
6-4 21:20
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