Video cut out and skips
1202 7 2017-4-7
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fanscd2a9716
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Hello, new drone owner. I love the mavic pro however a little disappointed in video quality.  My 5th flight with this thing and I was watching back the video and saw a clear split second lost of picture and then later a skip or screen tear of video.  Any advice? Should I call for replacement? I can upload video sample tomorrow.
2017-4-7
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Flybee
First Officer
Flight distance : 2203983 ft
Germany
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what Memory card are you using? There have been some threads about memory cards causing this.
2017-4-7
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fanscd2a9716
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Flybee Posted at 2017-4-7 22:30
what Memory card are you using? There have been some threads about memory cards causing this.

I immediately I stalled a 64gb Samsung Evo
I have not tried the supplied as card.  
2017-4-7
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Flybee
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Flight distance : 2203983 ft
Germany
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fanscd2a9716 Posted at 2017-4-7 22:34
I immediately I stalled a 64gb Samsung Evo
I have not tried the supplied as card.

try the supplied one and see if you still have the problem. I bought one extra with the same specs as the supplied one and have not have any problems. Check this link about what is needed.

This is about phantom but I think it's still valid.

https://forum.dji.com/thread-90447-1-1.html
2017-4-7
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Colonel187
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Flybee Posted at 2017-4-7 22:44
try the supplied one and see if you still have the problem. I bought one extra with the same specs as the supplied one and have not have any problems. Check this link about what is needed.

This is about phantom but I think it's still valid.

Yeah I'm a computer nerd I know all about those specs.  It's a class 10 UHS 1 which is an exact match however the only difference is that it is an sdxc rather than sdhc.  I also re-watched the video to cut the blip for posting it here and I can't find it again, it's possible it was the playback. I re-watched the "skip" section a few more times and it could be a slight jello effect I have seen through the forums.
2017-4-7
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Flybee
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Germany
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Colonel187 Posted at 2017-4-7 23:00
Yeah I'm a computer nerd I know all about those specs.  It's a class 10 UHS 1 which is an exact match however the only difference is that it is an sdxc rather than sdhc.  I also re-watched the video to cut the blip for posting it here and I can't find it again, it's possible it was the playback. I re-watched the "skip" section a few more times and it could be a slight jello effect I have seen through the forums.

OK, good that it seems to be solved then. Yes playback on a computer can be tricky especially if it's 4K have been so many threads about that here.

Happy flying.
2017-4-7
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Colonel187
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Thanks for the quick replies.
2017-4-8
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echosmith
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China
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I would recommend Joyoshare media cutter to you. Unlike some video editors which may make stuttering playback videos, it can cut, edit, and merge videos with no quality loss. All video content will be safe and sound. Maybe you could consider it in your future.
2020-7-29
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