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Sticky Right Rc stick.
655 13 2017-4-8
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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My Rc has developped a "sticky right stick".i often have an error message when i first start the controler. The stick sometime doesn t come back in center position. An of course when this happen the aircraft doesn t stop and drift. I did a calibration but it doesn t help. Can this be fixed easly? Thanks.
2017-4-8
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dronist
Captain
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United States
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If you calibrated correctly and it still don't work then send it for repair
2017-4-8
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DJI Mindy
Administrator
Flight distance : 7 ft
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Did you get any error message when doing the RC calibration?
What's your current firmware version?
2017-4-8
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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No error message. Only when Rc is starting if stick is not centered I got beeping and error message who disappear when I put stick in center. I have the latest firmware with the new calibration tool. But it started to do it before update.
2017-4-9
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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@ DJIMindy should I start return?
2017-4-10
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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DJI Mindy Posted at 2017-4-8 22:17
Did you get any error message when doing the RC calibration?
What's your current firmware version?

I opened a ticket for support as I believe it's mechanical issue. But I have no answer after a week.
Could you please check it for me. Thank you for your time and help.
2017-4-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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Jeromeo Posted at 2017-4-17 19:49
I opened a ticket for support as I believe it's mechanical issue. But I have no answer after a week.
Could you please check it for me. Thank you for your time and help.

Could you please provide me with your ticket number? I'll help to look into it.
2017-4-18
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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DJI Mindy Posted at 2017-4-18 01:37
Could you please provide me with your ticket number? I'll help to look into it.

It's why I asking for your help. As I still have no answer from technical support.
My email is the same as this one here. Thank you again.
2017-4-19
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DJI Mindy
Administrator
Flight distance : 7 ft
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Jeromeo Posted at 2017-4-19 13:39
It's why I asking for your help. As I still have no answer from technical support.
My email is the same as this one here. Thank you again.

Sorry, I can't see any records from your forum email address.
Did you get a ticket number?
2017-4-20
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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DJI Mindy Posted at 2017-4-20 02:10
Sorry, I can't see any records from your forum email address.
Did you get a ticket number?

No not yet.
On the 12 of April I send an email to Dji support. Notification@dji.com to be precise. Wondering if it is the right adress. But I have been communicating a lot with this one before.I sent an another one at support@dji.com. Thanks. For your time and help.
2017-4-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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Jeromeo Posted at 2017-4-20 13:15
No not yet.
On the 12 of April I send an email to Dji support. Notification@dji.com to be precise. Wondering if it is the right adress. But I have been communicating a lot with this one before.I sent an another one at . Thanks. For your time and help.

support@dji.com is the correct one.
When you emailed you should have received an automated message containing a 6 digit ticket number. Do you have that message?
2017-4-22
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fansda62c1a8
lvl.1
United Kingdom
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i also have the same fault  My Rc has developped a "sticky right stick".i often have an error message when i first start the controler. The stick sometime doesn t come back in center position. An of course when this happen the aircraft doesn t stop and drift. I did a calibration but it doesn t help.
2017-4-22
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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Yes I did thanks. It's going to be picked up tomorrow to be fixed.
2017-4-23
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Jeromeo
lvl.4
Flight distance : 103369 ft
Australia
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fansda62c1a8 Posted at 2017-4-22 08:29
i also have the same fault  My Rc has developped a "sticky right stick".i often have an error message when i first start the controler. The stick sometime doesn t come back in center position. An of course when this happen the aircraft doesn t stop and drift. I did a calibration but it doesn t help.

Was exactly what was happening. I contacted support they didn't try to do anything they just organise a return so it can be fixed.
2017-4-23
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