I have this running on another thread but thought I might post it here (the case is still ongoing) to give those thinking of sending their Mavic Pro in for repair. Just to clarify mine is currently at the repair facility in the Netherlands.
29th March: DJI Netherlands front desk signed for the drone delivery so it was received.
30th March: Status of repair: To be Received.
31st March: No Status updates current Status of repair: To be Received.
3rd April: Status update to received and now on damage assessment stage.
4th April: No further updates status still Conducting Damage Assessment.
5th April: No further updates status still Conducting Damage Assessment.
6th April: Received damage assessment and paid via PayPal.
7th April: Status updated to Under Repair.
10th April: No status updates.
11th April: No status updates.
Thank you, we sincerely sorry for the delay in repair process.
Your case has been reported to the management of local repair team, will take care of it for you as soon as possible, appreciate your patience.