DJI Natalia
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fans4dd00469 Posted at 2017-4-11 17:02
I have been told the same, after they finally shipped it back STILL NOT WORKING I had to ship it back again, they told me 11 days tops and it once again has been several weeks. It was suppose to take 3-4 business days for the fix and that was on the 31st of March, it has now been 2 weeks since they said 3-4 days. Their repair, customer service, and call wait time is all horrible! Still waiting for them to fix it!
I sympathize with your situation, that would frustrate me, too. Deeply sorry for the trouble you experienced.
I've forwarded your case to the local repair team and ask them to speed up the process, we'll try our best to help you get it addressed soon.
Thank you very much for your support!
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