Hi, folks!

I did 5 successful flights on my I-2 and some ground filming.

Suddenly, "Air Encoder Error 0x400000" message appeared in the overall status bar.It was weird, as everything worked fine, the drone even let me take off and make some videos.


I tried everything: reloading the latest firmware, reattaching the accessories.

Eventually I found out that "0x40000" Error is somehow related to the camera (module inside the drone) and re-mounting the X5S camera solves the problem. When the gimbal was somehow mounted in the wrong way, I once experienced no signal from X5S. The whole process of fitting the X5S camera to the gimbal connector almost seems like disarming the bomb, especially on set/realistic conditions. I noticed that the lock needs to make a vivid "click" sound (not holding the release button before the lock icon) to make sure it's installed properly.

Did anybody have issues like mine?

P.S. the drone has been exploited with caution, using all DJI manuals.

It's always recommended to ensure that your gimbal is completely secured to the gimbal. As you've found, this error message is common when the camera is unable to be read completely by the aircraft. Should you continue to have this error message even after reinstalling the camera and ensuring the contacts are clean and in tact, however, then sending the unit infor service would be needed.

DJI-Jamie Posted at 2017-4-12 15:29
It's always recommended to ensure that your gimbal is completely secured to the gimbal. As you've found, this error message is common when the camera is unable to be read completely by the aircraft. Should you continue to have this error message even after reinstalling the camera and ensuring the contacts are clean and in tact, however, then sending the unit infor service would be needed.

Hi!

Thank you for response.
I made another flight, so far so good.

gmanthegman Posted at 2017-4-12 15:51
Hi!

Thank you for response.

Good to hear!

Hi. how did you solve the problem? Air encoder error (0x400000)

DroningLR Posted at 2017-10-18 14:19
Hi. how did you solve the problem? Air encoder error (0x400000)

Have replied your new thread, any update, please keep me posted there, thanks.

Having this issue now with my cendence controller as master and original controller as the slave. i can move the camera, just no image coming down stream. When I hook up my original controller with the I2 it works perfectly. Any ideas?

cochrancamera Posted at 2-13 16:06
Having this issue now with my cendence controller as master and original controller as the slave. i can move the camera, just no image coming down stream. When I hook up my original controller with the I2 it works perfectly. Any ideas?

I have exactly the same issue - video downlink is working with the original Remote as master but not with the Cadence controller involved