Use caution when ordering from DJI, appears they are not being ethical
Ordered a Mavic Pro straight from DJI Online, received it yesterday. The items inside looked used, there was noticable amounts of dirt underneath the plastic screen protector on the Mavic RC (like it was reapplied in non-sterile environment). Battery has marks on it, stickers are reapplied, misaligned. Drone's build date and RC date are off by month and a half. Drone has 9 dat files stored on it, member from other drone forum analyzed it and the drone had not only been flown multiple times, it had crashed literally days prior to being shipped to me.

If there was an issue with your order, please contact customer service asap. We absolutely have no policy of selling used or refurbished products as new.