Air Encoder Error (0x800000)
2699 5 2017-4-20
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fans99517d7e
lvl.1
Flight distance : 136033 ft
Spain
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i' have this error , i'dont see nothing in my iphone 5s.

2017-4-20
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Try to power off/on a few times and if it's still there then connect to the Assistant2 and restore factory defaults. If still there then you can refresh the firmware.
You'll probably have to send it in for evaluation/repair.
Here is the link:
https://repair.dji.com/en/SelfRepair/Area
2017-4-20
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fans99517d7e
lvl.1
Flight distance : 136033 ft
Spain
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DJI-Ken Posted at 2017-4-20 09:32
Try to power off/on a few times and if it's still there then connect to the Assistant2 and restore factory defaults. If still there then you can refresh the firmware.
You'll probably have to send it in for evaluation/repair.
Here is the link:

Hello thanks for your response. I’ received my Mavic 48 h ago, and after the first upgrade the error appears.
I ‘tried to power on/off several times. Then I restore to factory defaults. After I downgrade to the version 550, and the problem persist I return to the 01.03.0600 and same problem.
Sometimes works, but after 2 or 3 minutes the image disappear of my iphone (5s) and in the overall status show me Air Encoder Error (0x800000). I tried others SD card and same problem, also I record something in the Mavic at 4k and the record is with lags and stops.

Any ideas? Thank you.
2017-4-22
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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fans99517d7e Posted at 2017-4-22 08:33
Hello thanks for your response. I’ received my Mavic 48 h ago, and after the first upgrade the error appears.
I ‘tried to power on/off several times. Then I restore to factory defaults. After I downgrade to the version 550, and the problem persist I return to the 01.03.0600 and same problem.
Sometimes works, but after 2 or 3 minutes the image disappear of my iphone (5s) and in the overall status show me Air Encoder Error (0x800000). I tried others SD card and same problem, also I record something in the Mavic at 4k and the record is with lags and stops.

Since the air encoder error is still there, please use this link and send the aircraft in for evaluation.
2017-4-22
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fans99517d7e
lvl.1
Flight distance : 136033 ft
Spain
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Ok thank you. I presume that the mavic is in warranty.
2017-4-23
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PlayWolfy
lvl.2

Lithuania
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DJI Moderators and assitance's are usless literally trash
2023-2-23
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