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Focus issue help
475 7 2017-4-23
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freelanderuk
lvl.4
Flight distance : 177720 ft
United Kingdom
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Hello

Could some on take a look at some raw files in my dropbox and have a quick check to see if there is an issue with focus,i have a couple of days to return my mavic

https://www.dropbox.com/sh/7xufec1ry0m182i/AAC5qpnUrZmKg8CIgwE9-UCBa?dl=0

Many thanks
Chris
2017-4-23
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freelanderuk
lvl.4
Flight distance : 177720 ft
United Kingdom
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Anybody care to comment
2017-4-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Chris, could you please clarify your current firmware version?
Is the firmware up to date?
Were you using auto focus or manual focus?
2017-4-26
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freelanderuk
lvl.4
Flight distance : 177720 ft
United Kingdom
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DJI Mindy Posted at 2017-4-26 03:17
Hi Chris, could you please clarify your current firmware version?
Is the firmware up to date?
Were you using auto focus or manual focus?

Hi
I am still on the .400 firmware with the newest dji go 4 app , I used auto focus then switched to manual.

Did you have a look at any of the raw files to see if they were in spec

Thank you




2017-4-26
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FI. Stanley
Second Officer
Flight distance : 148556 ft
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Finland
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Try first restore factory reset then latest firmware update. IMU Calibration and gimbal calibration and last camera reset. Mostly help this out the issues if not then contact dji support to let it check.
2017-4-26
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freelanderuk
lvl.4
Flight distance : 177720 ft
United Kingdom
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Thanks for your reply will give that a try , did you look at any if the files to see if there was a problem  you could see
2017-4-26
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Ex Machina
Captain
Flight distance : 1784344 ft
United States
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It's hard to judge since we can't tell if your manual focus was accurately performed. A good test of focus across the field of view is to hover in good light in front of a large brick wall and shoot both in auto and manual focus modes; use peak focusing or zoom to tune your manual focusing as necessary.
2017-4-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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freelanderuk Posted at 2017-4-26 05:33
Hi
I am still on the .400 firmware with the newest dji go 4 app , I used auto focus then switched to manual.

Please try with the latest firmware and test again.
Keep us posted.
2017-4-26
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