Please select Into the mobile phone version | Continue to access the computer ver.
No proof of purchase / Warranty
1674 6 2017-4-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
benji89
lvl.1
Flight distance : 411109 ft
France
Offline

Hello,

I bought a brand new Mavic Pro from a guy that won it in an online contest. He unfortunately could not provide me any proof of purchase.

Therefore, does the warranty coverage work with the Mavic (with the serial number) or DJI will require a proof of purchase anyway if anything happens with the drone ?

Thank you


2017-4-25
Use props
Harbourside
Captain
Flight distance : 6467 ft
United Kingdom
Offline

Unfortunately, no proof of purchase, no warranty.
The price you paid the guy should have reflected that.
On the plus side, I have had my Mavic since November and have had zero problems.  
2017-4-25
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi, without the proof of purchase will affect the warranty.
2017-4-25
Use props
Eagle_Eye
First Officer
Flight distance : 4137720 ft
United States
Offline

No proof of purchase, no warranty....easy peasy!
2017-4-25
Use props
FrequentFlyer
Second Officer
United States
Offline

Thats a bummer, Id think the warranty would be able to be traced from the S/N.
2017-4-25
Use props
Jenee 2
Captain
Flight distance : 7852129 ft
Australia
Offline

Hmmmmmmmmmmmm........... fell off the back of a truck sort of story.
2017-4-25
Use props
mmee
lvl.4
United States
Offline

Do you have original packaging? I bought mine from an apple employee (family member) as Apple ran a promotion for employees that was 25% off. When I had warranty work done I just sent them a picture of the original packaging as I never had any receipt. Mine was repaired under warranty no questions asked.
2017-4-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules