First of we all know that the support sucks so let’s not get into it
1. Is it normal to have to pay for shipping on WARRANTY RMAs
2. in the RMA paperwork it status shipping your unit in theretail box, which is very minimal protection and not allowed but then status Please do not include any non-DJI equipment, including aircraft accessories, hard carrying cases, and third-party transmitters. What are people shipping the units back in
3. Do I heed to send in the non-bird equipment i.e. TX,props, cords...
4.why do I need to send in my hole bird the issue is withthe gimbal and would be a lot cheaper to ship and safer to just send it in
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