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Gimbal dead.
821 5 2017-4-26
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fansc1b2b3f0
New
Flight distance : 46 ft
Brazil
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I tried to use the follow me function for the first time and the drone started to spin and fly away and crashed in a tree. Now the gimbal is dead, don't have any damage, the camera it's working, but the gimbal not. what can i do?
2017-4-26
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Have you checked all the external ribbon cables for any damage? Just to clarify, where and when did you purchase the unit?
2017-4-26
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fansc1b2b3f0
New
Flight distance : 46 ft
Brazil
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DJI-Jamie Posted at 2017-4-26 14:25
Have you checked all the external ribbon cables for any damage? Just to clarify, where and when did you purchase the unit?

I'm from Brazil, and the drone was an imported gift. It's only one year old.
2017-4-27
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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fansc1b2b3f0 Posted at 2017-4-27 09:05
I'm from Brazil, and the drone was an imported gift. It's only one year old.
If it's older than a year, you wouldn't have much in regards of warranty. You do have the option to go to a local dealer to look into a repair service.
2017-4-27
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MrPinaColada
Second Officer
Flight distance : 790082 ft
United States
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I would open up the gimbal panels on the underside of the gimbal plate and look inside. Plenty of videos online how to do this, I have a feeling a cable just became disconnected and can be repaied or reconnected easily.
2017-7-2
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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This thread is nine weeks old.

2017-7-3
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