Minnesota Q
 lvl.2
Flight distance : 183018 ft
United States
Offline
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I started to learn about drones after a spinal injury kept me in bed most of the time, stuck watching YouTube most of my time.
I came across YouTubers like Casey Neistat or Roman Atwood.
Then found real cool drone channels like DroneU and FliteTest.
I had two options in life,
Stay home, collect government aid and SSI/SSD
Or
Become a drone pilot then open a drone business here in Southern Minnesota.
Well you should of guessed what I decided to do. I saved up enough money and bought everything I needed to start my journey.
New P4P with extra batteries sd cards new iPad Air 2 etc. DJI Care Refresh, because since I'm new, I expected to crash.
So then after a few months of flying it happens, I crashed. And it could not of happened at a worse time. I was doing a demo for a Lawfirm and used the return to home feature I've used tons of times before. Well it returned to a tree instead. No big deal, I have DJI Care, right?
Well....after calling DJI customer support and was told it would take 10 days to return my drone, this timeframe had me worried because I have a few clients booked out a few weeks. So I followed directions and sent in my drone....then this where the not so fun starts..
After taking only a few days to get to their repair factory, it took over a week to even open my box. Then another week for inspections etc.
the 10day time frame was not so accurate...so then I get a call from a supervisor this past Monday,
My drone was unrepairable so they were sending me a New Drone, he also was adding 3 new sets of blades because of all the mix up and even sending it 2 day shipping UPS
Then today I get my drone, later then normal at 6:30PM
I open my "New" drone to find out it's not so new! It's a used scratched up drone!
It's dirty, the box is all dirty as is the drone. I can handle dirt, but the scratches? Especially right on the camera???
Why DJI? Why? I contacted support asking why and they created a new case, CAS-602753-W8C2B1
Sounds like I will have to send this drone right back and be without a drone for another month.
Am I wrong here for feeling like I just want to return everything to DJI and get a refund????
How I should of took the red pill and not of even tried?????
So if a Mod sees this post, please do what would be right. Take back all my DJI products as I give up,
Thanks,
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