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DJI Care Refresh and Replaced drone
501 3 2017-4-28
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
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Hi!

Recently I got a replacement unit on my warranty repair request. DJI Care Refresh was assigned to my old drone's SN. Should I somehow reassign the DJI Care Refresh to the new SN or it will be done automatically?
2017-4-28
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DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

Please try to PM me your case number and aircraft SN, or send an e-mail to djicare@dji.com then leave me your ticket number, we'll help you transfer the service to the new aircraft.
2017-4-28
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koliaest.mavic
lvl.2
Flight distance : 294180 ft
United Kingdom
Offline

DJI Natalia Posted at 2017-4-28 02:58
Please try to PM me your case number and aircraft SN, or send an e-mail to  then leave me your ticket number, we'll help you transfer the service to the new aircraft.

Thanks, Natalia! I've just sent you a PM
2017-4-28
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

koliaest.mavic Posted at 2017-4-28 03:04
Thanks, Natalia! I've just sent you a PM

I received it and have transferred the info to DJI Care team.
Replied your PM as well.
2017-4-28
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