Hi!

Recently I got a replacement unit on my warranty repair request. DJI Care Refresh was assigned to my old drone's SN. Should I somehow reassign the DJI Care Refresh to the new SN or it will be done automatically?

Please try to PM me your case number and aircraft SN, or send an e-mail to djicare@dji.com then leave me your ticket number, we'll help you transfer the service to the new aircraft.

DJI Natalia Posted at 2017-4-28 02:58
Please try to PM me your case number and aircraft SN, or send an e-mail to  then leave me your ticket number, we'll help you transfer the service to the new aircraft.

Thanks, Natalia! I've just sent you a PM

koliaest.mavic Posted at 2017-4-28 03:04
Thanks, Natalia! I've just sent you a PM

I received it and have transferred the info to DJI Care team.
Replied your PM as well.