Battery damaged after update
635 4 2017-4-29
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indigooo
lvl.2
Flight distance : 178602 ft
Germany
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After Firmwareupdate, which successfully finished.
I got an battery error in the app and a cannot fly message.

The mavic was still on but I couldn't turn it off. I replaced the battery but I also couldn't turn off the battery itself... Just the two green leds (the middle !!! ones) stay on.

Try to charge the battery... Nothing happens

If I plug in the battery again ...the mavic is on immediately

So this update damaged my battery

What the hell is going on

Thanks for help

Manfred
2017-4-29
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DJI Natalia
Administrator
Flight distance : 318 ft

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Manfred, please put the battery into the aircraft and upgrade it again, it will be fine.
2017-4-29
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indigooo
lvl.2
Flight distance : 178602 ft
Germany
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hm... That's not possible... Because the aircraft switched off.. And the battery is still on with 2 leds... But have not enough power to keep the aircraft running.

I'm trying now to charge... But it doesn't seem that it works
2017-4-29
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Anoniem
lvl.4
Flight distance : 70043 ft
Netherlands
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Connect battery, if possible check software versions is everything is compatible. Battery update should be done quickly.
Also try to see if the voltage of a cell is lower than any other, should be about the same for every cell.
If unbalanced then this might contribute to the problem, myself not experienced to assist in this case, others might advise to de-charge the battery and recharge.
If unsolvable, use contact form for DJI and let them tell you what to do next.
http://www.dji.com/support/product/mavic
2017-4-29
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indigooo
lvl.2
Flight distance : 178602 ft
Germany
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Sorry, but your message was not helpful.
It only proves to me, that you didn't read my message before.

But let's go on.

Okay, obviously it charged a little bit.
Plug into the aircraft ... Aircraft is on
Firmwaresatus: latest

Message: cannot take off
battery error

So it's true
the update before it kills my battery (((
2017-4-29
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