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New firmware problem.
2392 12 2017-4-29
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fansbf589c2c
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Poland
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I have dji phantom 4, after last update my P4 going to dji app amd now is looks like p3 profesional. Why? I cant flight.
2017-4-29
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Nelsonlee
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Flight distance : 2447395 ft
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Malaysia
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You are using DJI Go 3 or DJI Go 4 app?
Phantom 4 need to use DJI go 4 app to fly your aircraft.
2017-4-29
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fansbf589c2c
lvl.2
Poland
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I know, thx but i use DJI 4 and when i start this app im redirect to store to install DJI app. DJI 4 app see my p4 aircraft like p3 professional.
2017-4-29
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Nelsonlee
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fansbf589c2c Posted at 2017-4-29 05:38
I know, thx but i use DJI 4 and when i start this app im redirect to store to install DJI app. DJI 4 app see my p4 aircraft like p3 professional.

Can you screen capture to show me?
The correct DJI GO 4 apps should be like this: 4.jpg 5.jpg 3.jpg 1.jpg 2.jpg
2017-4-29
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fansbf589c2c
lvl.2
Poland
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my aircraft is P4.
after connect cable to RC

first screen ..



and secend one is..






2.jpg
3.jpg
2017-4-29
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Nelsonlee
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fansbf589c2c Posted at 2017-4-29 08:51
my aircraft is P4.
after connect cable to RC

You sure updated the correct firmware?
2017-4-29
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Breslau 1976
lvl.2
Poland
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i dont know,  automaticly proces, how to remove or repair to go in p4 firmware?
2017-4-29
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Nelsonlee
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Flight distance : 2447395 ft
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Breslau 1976 Posted at 2017-4-29 09:25
i dont know,  automaticly proces, how to remove or repair to go in p4 firmware?

Hope this will help to solve your issue.

Use your PC and download DJI Assistant 2 v1.0.9 or Mac DJI Assistant 2 v1.0.9

Phantom 4 Tutorials - Updating Firmware
2017-4-29
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Breslau 1976
lvl.2
Poland
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I m done with this. Any software to remove all firmware From device?
2017-4-29
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Nelsonlee
Captain
Flight distance : 2447395 ft
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Malaysia
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Breslau 1976 Posted at 2017-4-29 09:51
I m done with this. Any software to remove all firmware From device?

Then i advise you sending back to DJI service center and they will fix for your issues.
2017-4-29
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Nelsonlee
Captain
Flight distance : 2447395 ft
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Breslau 1976 Posted at 2017-4-29 09:51
I m done with this. Any software to remove all firmware From device?

Have you try this before?

If you have Issues with the In-App Update:

1.Turn off the quadcopter and the remote control.
2.Delete the DJI GO App.
3.Reinstall the DJI GO App through your Appstore.
4.Restart the Firmware Update in the DJI GO App.
5.When you are asked to unplug and re-plug in the cable also power cycle the quadcopter (power quadcopter off and on while cable unplugged).
6.After 100% complete, power cycle the quadcopter again and also power cycle the remote control.
2017-4-29
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Breslau 1976
lvl.2
Poland
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Thx Nelsonlee for answer and help. i  resolve this problem with DJI Assistant 2. thx again. good luck for all pilots.
Thx.   Bres.
2017-4-29
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Nelsonlee
Captain
Flight distance : 2447395 ft
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Breslau 1976 Posted at 2017-4-29 23:59
Thx Nelsonlee for answer and help. i  resolve this problem with DJI Assistant 2. thx again. good luck for all pilots.
Thx.   Bres.

You are most welcome and enjoy your flight with safe now....
2017-4-30
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