fans2ef469d5
lvl.2
United States
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DJI-Thor Posted at 2017-4-30 23:55
I've escalated your case and will have the repair center contact you soon. Very sorry about that
Again appreciate your help but what we were are truly wanting is a discount on a new or slightly used backpack case.
Ps. Really love the product but trying to get a hold of dji by email has not worked for us in the pasted the only way that has truly worked for us is this forum, waited 6 weeks to get my done back when they told me it would be fixed in 2 weeks. i then had to wait 4 weeks after the return. Would like a backpack case at a discount after all of the trouble i have gone threw i think i diserve it |
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