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Remote Control Connectivity Issue
498 6 2017-5-2
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ashik.ufmedia
lvl.1

India
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Hi team dji,
I bought the new Phantom 4 Pro. I have an issue with the controller. The dji GO app shows its disconnected. May I know whats the reason for that? I linked the controller and the drone and use the 4.0 app. Still it has the same issue. Kindly let me know what's the issue.
Sincereley
Ashik
2017-5-2
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theGrindLab.com
Captain
Flight distance : 1347867 ft
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United States
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Just as confirmation, are both the quad and the RC powered on when you attempt to start the app?
2017-5-2
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greenwire
lvl.2
Flight distance : 38281 ft
United States
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I did miss a step when I was initially getting started.
Watch all the beginner tutorials videos. You may have missed a step too.
2017-5-2
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ashik.ufmedia
lvl.1

India
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It says RC connected now, But it says with Aircraft disconnected.
2017-5-2
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SPIKE_151
First Officer
Flight distance : 69767 ft
United Kingdom
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Check your lead, may be a faulty lead between the RC and your tablet
2017-5-2
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Nelsonlee
Captain
Flight distance : 1958609 ft
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Malaysia
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You can try after power on the RC and aircraft then Hold RC for  C1, C2 and Camera button at the same time then the RC will getting beeping sound mean now is on Binding mode, now press the aircraft linking button for 3 second then release and wait for the RC and aircraft linking.

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If you have Issues with the In-App Update:

1.Turn off the quadcopter and the remote control.
2.Delete the DJI GO App.
3.Reinstall the DJI GO App through your Appstore.
4.Restart the Firmware Update in the DJI GO App.
5.When you are asked to unplug and re-plug in the cable also power cycle the quadcopter (power quadcopter off and on while cable unplugged).
6.After 100% complete, power cycle the quadcopter again and also power cycle the remote control.
2017-5-2
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ashik.ufmedia
lvl.1

India
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Hello Thank you Sir, but the RC was linked to the aircraft. I updated the firmware and the issue was completely solved. Thank you!
2017-5-29
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