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CAS-546077-S2D1P9
660 7 2017-5-2
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mgrosvold
lvl.2
Flight distance : 841929 ft
United States
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Case status note says "It will take 1-2 working days for shipment  confirmation after the repair is complete. Please wait patiently."  That status was posted on 4/26.  Today is 5/2.   As it has now been 4 days, I am just wondering what's causing the shipping delay.

Thanks




2017-5-2
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cvargas
lvl.1
United States
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Same thing here. No update from DJI other than the usual 1-2 working days response.
2017-5-2
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mgrosvold
lvl.2
Flight distance : 841929 ft
United States
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Shortly aftyer I posted this  I got a shipping notification.  Coincidence???....... probably.
2017-5-2
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cvargas
lvl.1
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Nice.. Still waiting on mine that was also posted on 4/26
2017-5-2
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mgrosvold
lvl.2
Flight distance : 841929 ft
United States
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Update... I received a shipping notification with a tracking number.  UPS evidently doesn't have the item yet as the tracking number can't be found.  The interesting thing is, my DJI repair progress report shows the item status as "Product Delivered"  a few minutes ago.  It, of course, has not been.
2017-5-2
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DJI-Jamie
DJI team
Flight distance : 112405 ft
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mgrosvold Posted at 2017-5-2 13:16
Update... I received a shipping notification with a tracking number.  UPS evidently doesn't have the item yet as the tracking number can't be found.  The interesting thing is, my DJI repair progress report shows the item status as "Product Delivered"  a few minutes ago.  It, of course, has not been.

The repair tracking system on the website is pretty basic. Once you receive the tracking number, the site will show it as "complete", sort of speak. The UPS tracking number will populate a better ETA for you once it's scanned by them.
2017-5-2
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DJI-Jamie
DJI team
Flight distance : 112405 ft
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cvargas Posted at 2017-5-2 13:13
Nice.. Still waiting on mine that was also posted on 4/26

I've responded to you on your own thread.
2017-5-2
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cvargas
lvl.1
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DJI-Jamie Posted at 2017-5-2 13:26
I've responded to you on your own thread.

Thanks for your help.
2017-5-2
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