fans94ee9c83
New
Flight distance : 19675 ft
Canada
Offline
|
When I check this forume I found so many similar stores so I realize how terrible DJI Tech suport team is, and it seems this forum might actually able to help.
So long story short, I send my Mavic for replacement, and they quoted me to full repair cost of $785. I emailed back and forth with Tech support more than 10 times, someone promised to fix the problem but nothing happened ever since. And I tried live chat, some thing, they promised to change it back to $79 and then nothing happened.
I think the main reason so many people are angry about tech support is no one there take responsiblity. NONE, period.
Anyway, someone from DJI please help me. My case number is CAS-551731-J1R6G8 , I have DJI carefresh, and I need to pay $79 and get my Mavic back ASAP!!!
I am angry and frustrated!!!
|
|