Nigel_
lvl.4
Flight distance : 388642 ft
United Kingdom
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Roger1167 Posted at 2017-5-7 10:36
Thanks for your reply Nigel, Have you ever sent your plane in to DJI and received another plane. If so what was your experience? Thanks again Nigel. Also do know, how long one has on warranty for plastic cracks. Is 1 year correct.
If you send it in then it is quite likely that you will get a refurbished one returned, not normally a problem but some people do like to keep their own aircraft. The USA service seems to sometimes send alternative non-refurbished ones, sometimes with issues - not so good!
I think the warrantee on the shell depends on where you bought it, there is a list of warrantee periods for the various parts on the DJI website somewhere, Europe could claim 2 years anyway as long as they could prove a manufacturing fault rather than crash damage, but last time this came up the suggestion for the USA for the shell was zero months - ie reject it on delivery or live with it, I suspect reality is better than that.
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