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Can't lauch Dji Go 4 S7 edge
543 6 2017-5-7
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El_barto
lvl.3
Flight distance : 18287 ft
French Polynesia
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Hi, I have an issue when I try to lauch Dji Go 4 on S7 edge. I have a message about size display not matching with the app.
Do you find a way to solve ?
2017-5-7
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dronist
Captain
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United States
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Never heard about this message before!
2017-5-7
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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What is the android system?
You have tried to change the settings on your phone, the problem persists, right?
Could you please upload a screenshot here?
2017-5-8
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El_barto
lvl.3
Flight distance : 18287 ft
French Polynesia
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Android 7.0.
I tried in HD,FHD and WQHD. Nothing changed.
I sent the crash log to Google.
2017-5-8
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adfp_88
lvl.2

Hong Kong
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Have you modified your phone configuration before downloading? Because we upload two different packages to Google Play , if you modify the phone parameters, it is possible to download the package for the tablet, can not run on the phone.

You can also download the package from the DJI official website(http://www.dji.com/mavic/info#downloads).This package can be used for both  tablet and mobile phones.
2017-5-9
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El_barto
lvl.3
Flight distance : 18287 ft
French Polynesia
Offline

No I didn't.
Yesterday I transfered all my apps from GS7 edge from the GS8+.
And Dji Go can't be launch again.
So I delete it and install again from Google Play and it seems to work well.
The problem is solved.
2017-5-9
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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El_barto Posted at 2017-5-9 07:33
No I didn't.
Yesterday I transfered all my apps from GS7 edge from the GS8+.
And Dji Go can't be launch again.

Thank you for your feedback, glad to hear it's working properly now.
2017-5-9
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