I had an accident with my Mavic Pro.  The operator took 3 days to reply to my email (which is annoying as I am going to travel in 2 weeks time).  How long does it take DJI Refresh to replace/repair Mavic Pro from Australia?  We also don't seem to have a service centre or contact number here.  Drone crashed into the ocean and I am worried about corrosion from salty water.  I am not sure if DJI Refresh in Australia is as good as the one in the US or Europe.  Any Australian experience here?

We have a service center in AU. Normally it won't take too long.
Did you get a case for the replacement?