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CAS-554415-Y0H7M1
508 2 2017-5-12
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fans40733cdb
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I have never been lied to more than I have been lied to by DJI i sent my mavic pro for repair for a factory defect that caused me to crash in the water and I had to use the DJI refresh I purchased and pay $79 for a replacement mavic,and technical support just keeps sayin hey they are fixing to ship it any time now I even have the diagnosis  from DJI that says it was a factory defect and your replacement will ship within 1 business day and a couple of days later a message that says you're order will ship within 2 business days.well it's been 10 days now and nothing. Lie after lie why can't y'all be honest with me.CAS-554415-Y0H7M1

2017-5-12
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fans40733cdb
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United States
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Lie after lie
2017-5-12
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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This situation has filled us with regret, we are aware of that and working very hard to speed up the process recently so you can get back the drone soon.
Sincerely sorry to have kept you waiting, we've informed the logistic department to take care of your case.
Truly appreciate your patience and support!
2017-5-13
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