loose wifi connection when updating mavic using dji assistant 2
4403 9 2017-5-14
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fanse4bbbaaf
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When i connect my Mavic to DJI assistant 2 to upgrade the firmware. My Pc will loose the internet connection and im not able to do anything?



what is happening my phone or tablet still have a signal

what is the wifi setting for on Dji assistant 2 at the bottom of the colum on the left


any help grateful

Paul
2017-5-14
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laceyboy
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Flight distance : 159820 ft
United States
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There could be problem with wifi card of your PC. Assistat 2 has nothing to do with wifi settings. If you have access to your wifi router, try to plug your PC to router using a network cable.
2017-5-14
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dronist
First Officer
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Use the GO4 app  to update it takes about 15 minutes, 2 birds one stone. Check this post:  http://forum.dji.com/thread-95617-1-1.html
2017-5-14
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fanse4bbbaaf
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Cheers I'll try tonight and post back here.
2017-5-15
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DJI Natalia
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Flight distance : 318 ft

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fanse4bbbaaf Posted at 2017-5-15 04:13
Cheers I'll try tonight and post back here.

Paul, may I know you upgraded it successfully or not? please keep us posted, thank you.
2017-5-15
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fanse4bbbaaf
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Hi
yes it worked thanks. I turned wifi on my pc off and connected pc to router via cable.

thanks for help

paul
2017-5-16
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DJI Natalia
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fanse4bbbaaf Posted at 2017-5-16 06:50
Hi
yes it worked thanks. I turned wifi on my pc off and connected pc to router via cable.

Glad to hear you made it finally!
2017-5-16
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JCP Work
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The DJI moderator was wrong about Assistant 2 having no effect on WIFI. Mine behaved exactly the same way trying to check and update my P4P's. I can watch my WIFI turn off as I plug in the USB cable. And it comes back up when I disconnect.

It is annoying when organizations do not acknowledge updated apps have bugs. It wastes time and is unprofessional.

2019-8-6
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fans8813d3c8
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Hello,

I am having same issue,  first time using the Software.  When i connect Mavi Air with USB the Wifi disconnects (and doens't let me reconnect)  So no internet to update firmware.

Wifi works after i disconnect usb again....

any solution?

/J
2020-11-9
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rcschoeni
lvl.1
Flight distance : 88494 ft
United States
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It's been a while but I had the same problem.
My laptop lost the 5G connection every time I plugged in the MAVIC.
Finally I was able to solve the problem:

The MAVIC creates a new network connection (LAN) as soon as it is connected to the PC / laptop.
If you disable this network connection in the Windows settings, the Internet connection will be restored and you can work normally in the assistant.
2023-2-28
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