We are sorry for the delay. I have added a note to your case and escalated the case for you. We would like to help you have the drone back flying as soon as possible.
DJI Mindy Posted at 2017-5-15 18:03
We are sorry for the delay. I have added a note to your case and escalated the case for you. We would like to help you have the drone back flying as soon as possible.
It's now past a week - how hard is it to ship out a drone? This experience has been very frustrating!
Your aircraft has been shipped out early today.
Sincerely sorry for all these trouble. Hope you will receive the aircraft very soon.
If you have any further query, please feel free to let me know.
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