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CAS-562107-K8B3V7
501 3 2017-5-15
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fans1b3748f0
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United States
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Help - why is it taking almost a week to ship the drone?  
2017-5-15
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DJI Mindy
Administrator
Flight distance : 7 ft
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We are sorry for the delay. I have added a note to your case and escalated the case for you. We would like to help you have the drone back flying as soon as possible.
2017-5-15
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fans1b3748f0
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United States
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DJI Mindy Posted at 2017-5-15 18:03
We are sorry for the delay. I have added a note to your case and escalated the case for you. We would like to help you have the drone back flying as soon as possible.

It's now past a week - how hard is it to ship out a drone?   This experience has been very frustrating!
2017-5-18
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans1b3748f0 Posted at 2017-5-18 07:15
It's now past a week - how hard is it to ship out a drone?   This experience has been very frustrating!

Your aircraft has been shipped out early today.
Sincerely sorry for all these trouble. Hope you will receive the aircraft very soon.
If you have any further query, please feel free to let me know.
2017-5-18
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