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System Error for post 48hr activation (DJI Care Refresh (Mavic Pro))
1123 6 2017-5-23
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fans32086390
New
Flight distance : 574 ft
Australia
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Trying to buy DJI Care Refresh for my MAVIC Pro post 48 hour activation.  Found out about the Care Refresh too late after 48 hours.
Keeps on coming up with System Error after I fill in everything.  See attached screen shot.

System Error screen shot.JPG
2017-5-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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I have confirmed with our DJI Care support team and the system is working fine currently.
Could you please submit again or change another browser?
If you have any further issue, please feel free to let me know.
2017-5-23
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fans32086390
New
Flight distance : 574 ft
Australia
Offline

Hi Mindy,

Some progress on another browser.  However, this time it asks me to log in after I type in the details of the serial number etc.  Then it loops and asks me to log in again.  Then I type in the details again, and then it asks me to log in again.  etc...

Thanks for your reply, appreciate it.
2017-5-25
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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fans32086390 Posted at 2017-5-25 02:22
Hi Mindy,

Some progress on another browser.  However, this time it asks me to log in after I type in the details of the serial number etc.  Then it loops and asks me to log in again.  Then I type in the details again, and then it asks me to log in again.  etc...

Sorry to hear that, may I know you got it work finally or not?
Have you tried to clear your browsers cache then try again?
Please click "Reply" button here so we can get a remind, thanks.
2017-5-26
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ReallyBigBob
lvl.1
United States
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I have a similar problem
2017-5-26
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fans9e50a6ce
lvl.1
Flight distance : 176132 ft
Slovenia
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I have the same problem. Tried in Safari and Firefox.
Can you please help me.

2017-9-4
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P_Szilard
lvl.1
Flight distance : 77156 ft
Hungary
Offline

Hi!
This is the same problem.
2020-7-13
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