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Case CAS-625183-B8G2F3
536 3 2017-5-23
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SatRoger
lvl.1
United States
Offline

Can someone check the status on this request? Everything went well until the shipping. It said it would take 1 business day to get a tracking number its now 5 days later and no tracking number!
Thank you for any help on this.




2017-5-23
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Unfortunately there is a backlog in the shipping department. Based on the information provided, however, you should expect to receive tracking information shortly.
2017-5-23
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SatRoger
lvl.1
United States
Offline

I am guessing your definition of shortly and my definition of shortly are different. Another day has gone by and still no tracking information
2017-5-24
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DJI-Thor
Administrator
Flight distance : 13602 ft
Offline

SatRoger Posted at 2017-5-24 11:36
I am guessing your definition of shortly and my definition of shortly are different. Another day has gone by and still no tracking information

Sincerely sorry for the delay, I've informed our appropriate team to look into your case, will escalate it. Appreciate your patience.
2017-5-25
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