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DJI Spark Shipping Thread
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BocaDecals
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This morning at 4 am my white more bundle changed to shipping pending and I was charged. I was told yesterday it would ship in a couple weeks with another batch. I'm in Florida, USA.

Ordered 2017-05-26 00:50:07 (UTC)

2017-6-16
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BocaDecals Posted at 2017-6-16 07:48
This morning at 4 am my white more bundle changed to shipping pending and I was charged. I was told yesterday it would ship in a couple weeks with another batch. I'm in Florida, USA.

Ordered 2017-05-26 00:50:07 (UTC)

Same here - I am now officially angry as well. My order for Alpine FlyMore 2017-05-24 21:00 was marked shipped. CS says they do not know when it will actually be shipped. Meanwhile I cannot cancel my order.

I ordered just the Spark from Apple last night - and it just arrived on my doorstep.

If I don't get a tracking number by tonight I will tell American Express to cancel/dispute the charge. This is truly terrible customer service.
2017-6-16
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The DJI Spark is now available on amazon http://amzn.to/2sybFMh

How long till it is in stock for next day delivery do you think ?
2017-6-16
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DK Sparky Posted at 2017-6-16 05:41
ordered the same as you but 1,5 hours later, mine is still pending.........

Just received tracking info: DPD for delivery on Monday 19th.

Unfortunately I had to send my Mavic in for service due a forward vision error, so no flying for me at all over the weekend.

I hope Dji is keeping things fair, and going down the dispatch list nice and evenly, so we'll all be in possession of our Spark's soon!
2017-6-16
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And now the waiting game begins... been watching my tracking like a hawk. Blue fly more combo is supposed to be delivered Tuesday 6/21 fingers crossed!
2017-6-16
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fans189c4064 Posted at 2017-6-16 03:32
Ordered Yellow Fly More on June 6th from Amazon through DJI store.  Just got shipping notice.  Should arrive June 20th.

ordered my yellow fly more on May 25th and have not receiving any shipping information.
2017-6-16
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dari_017 Posted at 2017-6-16 05:09
Ok so finally woke up today and it is now marked as shipped , I was starting to loose faith , no tracking number yet but they took the money from my card, for all of those checking with DJI CS don't believe what they said about your order shipping later or till the 30th , they told me yesterday that mine would not make it till the 27th , and I woke up today with the shipped status ,DJI CS has now idea what's going on in China, so keep checking your emails , I don't think people will have to wait till the 30th , hopefully everybody gets theirs soon

Order time 2017-05-24 23:34:19 (UTC) , going to Texas

nice... i 'm glad i found your post. I ordered around the same time but mine is shipping to CA.  I'm hoping this means  I'll be getting some kind of email notice soon.

Order Time: 2017-05-24 23:37:30 (UTC)
2017-6-16
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Cravenfan Posted at 2017-6-16 07:37
This process is maddening. I'm officially upset. The reason to do a pre-order seems to offer little to no value vs ordering later via Amazon. Unreal.

I totally agree, I ordered back on 5/26, was told est delivery 6/30.  Then Amazon orders are arriving by 6/20?? WTF!!
2017-6-16
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BocaDecals Posted at 2017-6-16 07:48
This morning at 4 am my white more bundle changed to shipping pending and I was charged. I was told yesterday it would ship in a couple weeks with another batch. I'm in Florida, USA.

Ordered 2017-05-26 00:50:07 (UTC)

Interesting, I ordered on 5/26 as well.  Still at authorized, and they got $$ on order date.  I'm in FL as well.
2017-6-16
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RichJ53
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My Spark arrived early    

The Red Club is ready and the batteries are charging
Rich

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2017-6-16
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Spark Fly More Combo (Alpine White)
Order Time: 2017-05-25 08:16:39 (UTC)

I've contacted DJI CS many times and they always told me "On or Before 30th June"  but since this morning, my status changed from "Authorized" to "Pay Confirmed"
It now also says "Shipped" in the progression bar. Shipped via FedEX but no tracking number yet. I'm in Houston, TX by the way.


2017-6-16
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Someone from Germany who already has a shipping status can tell me if the dji spark is send by DHL and if so by DHL Express?

FYI it's because i will need a redirection to my holiday destination (Nachsendeauftrag) which won't work with Express deliveries by DHL. {:4_142:}
2017-6-16
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fans7c8f367b Posted at 2017-6-16 11:49
Spark Fly More Combo (Alpine White)
Order Time: 2017-05-25 08:16:39 (UTC)

How do you know it was shipped via Fed Ex?  My online status is exactly the same since early this morning but I haven't received any email or tracking info.  I'm in Pennsylvania.
2017-6-16
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skipskops Posted at 2017-6-16 10:11
And now the waiting game begins... been watching my tracking like a hawk. Blue fly more combo is supposed to be delivered Tuesday 6/21 fingers crossed!

The 21st is Wednesday. Sorry.
2017-6-16
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CurtisUK Posted at 2017-6-16 07:44
Ordered White Base from Amazon on June 13th via Amazon. Shipping date was suggested at arriving before Mon, June 19... Fedex have just delivered so taking the afternoon off work!

Did you order from the DJI store on Amazon or from
Amazon directly?  I ordered from Amazon directly and still haven't heard anything. Got tempted to to buy just the Spark at a local dealer but decided to wait for my white fly more combo to come from Amazon.
2017-6-16
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LukeSkywalker33 Posted at 2017-6-16 12:57
Did you order from the DJI store on Amazon or from
Amazon directly?  I ordered from Amazon directly and still haven't heard anything. Got tempted to to buy just the Spark at a local dealer but decided to wait for my white fly more combo to come from Amazon.

you should just order from offical DJI store through Amazon. I place order for fly combo on 6/14 and it is shipped out this morning with Fedex #
2017-6-16
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Jimmers Posted at 2017-6-16 12:32
How do you know it was shipped via Fed Ex?  My online status is exactly the same since early this morning but I haven't received any email or tracking info.  I'm in Pennsylvania.

It says FedEX only when I use the mobile version of the DJI Store website Haven't received any email yet.

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2017-6-16
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Thanks dji. Just in time.

Thanks dji. On time.

Thanks dji. On time.
2017-6-16
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Shipping to Kentucky, US. no update yet from amazon.


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fans7c8f367b Posted at 2017-6-16 13:33
It says FedEX only when I use the mobile version of the DJI Store website  Haven't received any email yet.

OK....mine shows FedEx too if I look on the mobile version.  However, the mobile version doesn't say "SHIPPED".  It says "Shipping Status:  PENDING".  I see yours says that as well.  I hope they didn't just change it to make us think it's on it's way and to prevent us from cancelling our order to purchase else where.  Because if you notice, once the status is listed as "shipped", the "Refund Order" option is no longer available.  

Once I noticed that my order was listed as "shipped" I contacted online chat to see why I hadn't received an email or tracking info yet and the response I got said it wasn't scheduled to ship until 6/30.  I then asked why is it listed as shipped if it isn't shipping until the 30th and the CSR said he made a mistake and that it was waiting to be picked up by the courier and my email should be coming soon.  I thought it sounded like he was just trying to please me but thought he may have just truly made a mistake.  I'm still waiting for that email and/or tracking info.

I'm beginning to think they just changed the status to SHIPPED to lock us in and make us think they are coming so we won't be contacting them as much asking when they will ship.

UGGGHHHHH!!!!!!   {:4_142:}
2017-6-16
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calmplex Posted at 2017-6-16 10:41
nice... i 'm glad i found your post. I ordered around the same time but mine is shipping to CA.  I'm hoping this means  I'll be getting some kind of email notice soon.

Order Time: 2017-05-24 23:37:30 (UTC)

Yeah i see we are 3 minutes apart cool, well since this morning i still don't have a tracking number, I've been reading here now and there is a lot of people in the same situation, package marked as shipped but no tracking number or email, i wonder if they just marked it like that because it was Friday , and even though the payment is processed and package ready , the weekend was coming and they just left them ready for Monday shipping because they ran out of time at the end of their shift, and I think DJI does not work Saturday or Sunday, so might be looking at an early Monday shipping.
2017-6-16
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Millo Posted at 2017-6-15 04:05
1 Place Order 2 Payment Reviewing 3 Payment Success 4 Shipped I made it shipped from China to Puerto Rico.

Me too from PR. I ordered the fly more white alpine. Where you from?
2017-6-16
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Jimmers Posted at 2017-6-16 14:12
OK....mine shows FedEx too if I look on the mobile version.  However, the mobile version doesn't say "SHIPPED".  It says "Shipping Status:  PENDING".  I see yours says that as well.  I hope they didn't just change it to make us think it's on it's way and to prevent us from cancelling our order to purchase else where.  Because if you notice, once the status is listed as "shipped", the "Refund Order" option is no longer available.  

Once I noticed that my order was listed as "shipped" I contacted online chat to see why I hadn't received an email or tracking info yet and the response I got said it wasn't scheduled to ship until 6/30.  I then asked why is it listed as shipped if it isn't shipping until the 30th and the CSR said he made a mistake and that it was waiting to be picked up by the courier and my email should be coming soon.  I thought it sounded like he was just trying to please me but thought he may have just truly made a mistake.  I'm still waiting for that email and/or tracking info.

As I menttioned earlier in the thread I got a notice around 4 am EST that my payment was accepted and my order switched to shipping pending. On desktop it says shipped. Mobile as pending. Same as you. No emails yet.

I'm hoping it truly does ship within 24 hours of that notice I received. I would hope DJI woudl not be the type of company to do this just to capture payment to fill their bank account and stop us from canceling. (which I was not planning on doing, I was set to patiently wait another 2 weeks)
2017-6-16
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Well, I still haven't received an email but a FedEx tracking number is now listed under my "SHIPPED" status.  However, the tracking number isn't showing any tracking data yet.  Fingers crossed it shows soon so I know what day it's going to arrive
EDIT:  Email arrived shortly after I posted this.  
2017-6-16
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Mine came today from China.  I would say DJI delivered on time.  FedEx two days from China.  

Firmware update of drone and controller experience is a little clunking but got thru it.  Video latency was initially choppy and lagging,  Restarted phone, controller and drone and it seemed to clear it up.  Raining here and not dark outside.  Will give this a go tomorrow.
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Jimmers Posted at 2017-6-16 18:40
Well, I still haven't received an email but a FedEx tracking number is now listed under my "SHIPPED" status.  However, the tracking number isn't showing any tracking data yet.  Fingers crossed it shows soon so I know what day it's going to arrive
EDIT:  Email arrived shortly after I posted this.

Okay I am now encouraged after being discouraged.  Here is where I am at now:

Order Details
Order Time:        2017-05-24 21:39:23 (UTC)
Spark Fly More Combo (Alpine White)

During chat with DJI yesterday I was told I missed the cut-off time for the June 15th shipping (which was based on payment processing not order time I have found out).  I was told it would ship out June 30th.

This morning I see that my status was updated to shipped but no email with tracking info.  I chatted with DJI and they said that even though it stated shipped it would not ship out until June 27th.

This afternoon I chat with DJI again just to see if the story was the same, it was not.  I was told it was in the "picking" process and that my ordered had been "scanned to go out" and that the process could take up to two business days to complete.  Following that process I was told it would then take 2 to 5 business days to be delivered.

This evening my status is updated with tracking and I also got an email with the same info.  Mine is shipped by FedEx, I have the tracking but FedEx does not recognize the number yet.  I am sure it will register tomorrow or possibly Monday at the latest.

I don't mind a little wait, I do need it before June 30th as I go on travel which I think is going to be fine based on this info.  Its wild how so many supplier have gotten pretty good at product launch establishing our future expectations.  I think DJI did pretty good on this launch really.  I think they have a few things to figure out to get it perfected but not bad all things considered.

Good luck to you all!
2017-6-16
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fanscf1ce6f4 Posted at 2017-6-16 19:15
Okay I am now encouraged after being discouraged.  Here is where I am at now:

Order Details

I think a big part of the problem is that they are HQ'd in China which makes it hard for these things to get here. Customs etc. At least that's what I believe based on seeing everyone else's tracking info that they posted here. You'd think that since they have offices here in North America that they'd have inventory here as well to ship out. I'd give them maybe 1 or 2 more big launches for them to get it right. Still a lot better than the Mavic fiasco!
2017-6-16
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fanscf1ce6f4 Posted at 2017-6-16 19:15
Okay I am now encouraged after being discouraged.  Here is where I am at now:

Order Details

Same here just got my tracking number about 2 hours ago , mine doesn't work either yet, hopefully we will be able to track it tomorrow. Im anxious to see the estimated delivery date.  
2017-6-16
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Just received my tracking email for alpine white fly more combo order date 2017-05-25 01:14:32 (UTC)
2017-6-16
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Just got a shipping notification for my white fly more combo ordered 5/25/17.
2017-6-16
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Same here hahaa 5/25
2017-6-17
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Anyone in the Copenhagen Metropolitan Area who has received the DJI Spark yet?
2017-6-17
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My spark is arriving here Monday !!

I have just ordered this power bank http://amzn.to/2typyaC as I just found out that you can charge the spark via USB, this once can charge it 10 times on a single charge !! Cant wait
2017-6-17
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More shipping details. Coming next wednesday!!
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Has anyone that ordered directly from Amazon (not DJI on Amazon) gotten anything yet? Ordered on the 25th and haven't heard a thing. My preorder is still pending.
2017-6-17
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LukeSkywalker33 Posted at 2017-6-17 03:50
Has anyone that ordered directly from Amazon (not DJI on Amazon) gotten anything yet? Ordered on the 25th and haven't heard a thing. My preorder is still pending.

If you're seller was "Amazon LLC" you might be out of luck. They're are currently out of stock and don't seem to have any idea on when they will restock =\
2017-6-17
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mtnlandpix Posted at 2017-5-25 12:52
US- just ordered White Fly More Combo- 2017-05-25-20:07:38

Just got my Fedex tracking number.  Delivery to my home on 6-21. Yeah!
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Well Seems as if,for me anyway, DJI doing what they say
Got "shipped" in account yesterday
Recieved notification this morning
Purchased Direct DJI May 25 00:14:26 (utc) Alpine Flymore combo to FL
Just to let everyone know to be able to compare their utc time frame
Here's hoping every one in the May 24-25 time frame gets it some time next week instead of the proclaimed June 30 date
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What about all my peeps that ordered 5/26 ?  Anyone receive theirs early??
2017-6-17
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InspireDreams Posted at 2017-6-16 06:32
UK white fly more combo just delivered by DPD, batteries are charging

Anyone from the U.K.? When did you order? I ordered mine on 30th may. It said 20 days delivery at the time. Now they are saying 24-34 days. ETA 17th July.

2017-6-17
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