Hi everyone!

I read all you comment since the very beginning of the conversation.

Here is my order details :

• Bundle Fly More Spark White
• Order at : 2017-05-24 22:54:58 (UTC)
• I'm living in Paris - France
• Online Payment Authorized
• Shipment Pending


And then, nothing happen!!! I was reading some of the comments about orders from the 25th and you guys already got your tracking number!!!! (By the way good for you, but unfair for me)

Anyone in my case? What should i do ?!

Thanks again guys!

Off Topic; I got a Mavic 1 week ago and was considering ordering a spark... Any thoughts? thank you kindly.

Mlg2m Posted at 2017-6-17 07:30
Hi everyone!

I read all you comment since the very beginning of the conversation.

At least you have a "Pending" status. I ordered before you and still nothing.
I wouldn't care much if they didn't charge me 3 weeks ago and didn't talk bullsh*t like "first come, first serve".

Luckily, my Spark arrived within 3 hours after my online order. (ordered 11am, arrived 2pm)
I overzealously tried to play with the tripod/selfie mode indoor... and the propellers hit the ceiling. The evil boundary layer. Where can I buy the propeller sets? All stores say pre-order now.

dari_017 Posted at 2017-6-16 14:22
Yeah i see we are 3 minutes apart cool, well since this morning i still don't have a tracking number, I've been reading here now and there is a lot of people in the same situation, package marked as shipped but no tracking number or email, i wonder if they just marked it like that because it was Friday , and even though the payment is processed and package ready , the weekend was coming and they just left them ready for Monday shipping because they ran out of time at the end of their shift, and I think DJI does not work Saturday or Sunday, so might be looking at an early Monday shipping.

got the shipping confirmation email last night 8:54PM PST!
hope it comes sooner than later!

ordered 2017-05-24 21:45:37 (UTC)

shipped yesterday, still in china, but says expected delivery on the 21st

calmplex Posted at 2017-6-17 14:28
got the shipping confirmation email last night 8:54PM PST!
hope it comes sooner than later!

Nice that's awesome when I got mine around that time I figured you probably got yours too , now we just have to wait , and if we are lucky enough to we'll get it Tuesday instead of Wednesday

I ordered Fly-more RED on May 30 through Amazon LLC (not amazon DJI).   Just got updated Arriving Jul 7 - Aug 2 .  : (

Hey everyone, have not posted yet.. anyone get a blue flymore yet? I preordered on 5-24 around 1900 hrs.. I feel like a 10 year old waiting for that n64 game to come out... just home to have it by 7-10 for my trip

anybody got a red Fly More combo till now?
ordered mine at DJI store a month ago / still no shipping message. This one will go to germany.

maXX1 Posted at 2017-6-18 09:05
anybody got a red Fly More combo till now?
ordered mine at DJI store a month ago / still no shipping message. This one will go to germany.

I have ordered  a red  fly more on 25.5. Still not shipped

Finally have shipping email to go with my "shipped" status on the order page. set to arrive Wednesday 6/21/17 via FEDEX. I guess the good news is that I will have it for the longest day of the year... still annoyed by the fact I preordered the day after the launch event and people who ordered after me have already received theirs. I only started following DJI at the announcement of the Mavic - prior to that I was aware but not paying close attention. Did they always have issues with shipping on time, etc. etc.???

Red flymore Order Time: 2017-05-24 17:27:57 (UTC) to the Netherlands, delivery planned for today (DHL)

My order just got confirmed to be shipped in the webshop ... order 2017-05-25 12:45:22 (UTC)
But no tracking Information ...

• Bundle Fly More Spark White
• Order at : 2017-05-24 22:54:58 (UTC)
• I'm living in Paris - France
• Online Payment Authorized
• Shipment Pending

Hi guys!

Just to remember you my situation :

• Bundle Fly More Spark White
• Order at : 2017-05-24 22:54:58 (UTC)
• I'm living in Paris - France
• Online Payment Authorized
• Shipment Pending  

And i write by mail to the Dji online customer service, and here is their response :


Thank you for contacting DJI customer support.

We understand your concern and I'm more than happy to help you out. Your order estimated ship date will be on the 30th of June. After dispatch, delivery for the item usually takes 3-5 working days. An email with a tracking number will be directly sent to your email address associated with your order.

Please be advised the delivery for this item is being made in a first come first serve basis.

Your patience and understanding on this matter are highly appreciated. Thank you.

I believe I have covered all your questions completely. Please don't hesitate to email us back if you need any other assistance.

Thank you for contacting DJI Online Sales!
Have a lovely day.



Are you serious??? First come first serve??? Can we count the number of you guys who order this after my date and yet got a tracking number?



So tell me what you think about it... Just have to wait now...

Order Time: 2017-05-26 00:09:12 (UTC)
Spark Fly More Combo (Alpine White)
DestinationPRAGUE - CZECH REPUBLIC

This morning status changed to Shipped and "ay Confirmed" and few hours later I received DHL tracking number .

mine should be here today some time

Zotyo79 Posted at 2017-6-19 00:43
My order just got confirmed to be shipped in the webshop ... order 2017-05-25 12:45:22 (UTC)
But no tracking Information ...

I also ordered 25.5. about 2 hours before you and still not shipped. Tallked to CS and just got answer it will be shipped by 30.6. So much of "first come first serve" ... Btw I am also from Europe

Ordered 2017-06-14 14:24:55 (UTC) is now marked as SHIPPED to Copenhagen but no Tracking Number (yet).

vassing Posted at 2017-6-19 04:01
Ordered 2017-06-14 14:24:55 (UTC) is now marked as SHIPPED to Copenhagen but no Tracking Number (yet).

Regina (DJI)
Jun 19, 17:58 CST
Hello Morten,

We appreciate your time and effort on contacting us. Please do allow me to provide information.

Your order is already processed. The package will be sent from our UK warehouse; will be in transit with DHL and it is ready to be sent. Please do provide us time to complete the handling the parcel to your assigned courier. Once the package is already shipped out you will receive an email with the order information and the tracking number.

0450389478094:
Spark (Alpine White)
microSD Card 16GB
- Paid under Credit Card

Please let me know if you have concern aside from this one.

We wish you a happy life,
Xerxes Jay Tutas
DJI Support

Ordered Fly more yellow on May 25th via Amazon on DJI Offical Store, It may arrive today before noon. It's not delivered until the damn thing is in my hands.

alaric2876 Posted at 2017-6-15 04:09
Spark Fly More Combo (Sunrise Yellow)

Order Time: 2017-05-24 16:00:13 (UTC)

UPDATE:

Actual Delivery: 2016-6-19 at 9:30 AM (Local Time) (Florida)

Maxi3D Posted at 2017-6-19 04:12
Ordered Fly more yellow on May 25th via Amazon on DJI Offical Store, It may arrive today before noon. It's not delivered until the damn thing is in my hands.

Ordered White Fly more combo

Order Time: 2017-05-25 01:46:44 (UTC)
promised shipment date: 2017-06-15
Payment: Pay Confirmed
Shipping: pending

Got info today from support that im in UK Warehouse which is out of stocks. No answer when delivery will come. But ready through here and seeing order times after mine and they already got it shipped, i wonder did DJI learn from its delivery dilemma of Mavic? Seems not. First come first serve. I am really sad about that answer from support, since no information in there on when it will be delivered. {:4_142:}

Ordered Blue fly-more from the Amazon DJI store on 6/5. Shipped from China 6/16. Initial delivery date of 6/21. Got an e-mail this morning that it is on the truck for delivery today.

YES!!! Just in time for summer vacation with the kids:

Monday, June 19, 2017 at 00:00
Origin Service Area:
LONDON - HEATHROW - GUILDFORD - UK
Destination Service Area:
COPENHAGEN  - DENMARK

Order shipped and dhl tracking received. White fly more 26/05 09:03 utc. Can't wait to get the parcel. Delevery netherlands, shipping from London

J Beaker Posted at 2017-6-19 05:45
Ordered Blue fly-more from the Amazon DJI store on 6/5. Shipped from China 6/16. Initial delivery date of 6/21. Got an e-mail this morning that it is on the truck for delivery today.

Mine also arrived this morning 6/19. Two days early. Ordered Dji via Amazon 5/24.

Dragonfly47 Posted at 2017-6-19 07:03
Mine also arrived this morning 6/19. Two days early. Ordered Dji via Amazon 5/24.

Interesting.... ordered a White Fly More Combo on Amazon on 6/7 and recently received an "updated" "Friday, July 7, 2017 - Wednesday, August 2, 2017" bogus shipping window... was just considering cancelling the order and trying to place a new one somewhere else, but glad to hear some are receiving. Not sure how to feel about this, though. Anyone else?

ItZMuRdA Posted at 2017-6-19 07:25
Interesting.... ordered a White Fly More Combo on Amazon on 6/7 and recently received an "updated" "Friday, July 7, 2017 - Wednesday, August 2, 2017" bogus shipping window... was just considering cancelling the order and trying to place a new one somewhere else, but glad to hear some are receiving. Not sure how to feel about this, though. Anyone else?

Adding to previous post to say that after additional research I haven't found a single instance of any Sparks being received, let alone shipped, if they were sold by Amazon LLC instead of fulfilled by the DJI store. That's really unfortunate for the lot of us...

Going to be placing a second order despite it being two weeks later... anyone know if I'd have better luck at this point going through DJI direct or the DJI store on Amazon? Showing 6/30 and 7/10-7/18 ship/delivery dates respectively right now... though I imagine it might be a wash. Really a shame that we got boned on the Amazon fulfillment though even for those of us who ordered before the cutoff.

Order Time: 2017-06-14 14:24:55 (UTC)
Estimated Delivery:
Wednesday, June 21, 2017
By End of Day
I'm really happy now!
Hope you all get your DJI Spark real soon.
This is my very first drone!

Ordered a flymore on 2017-05-26 18:56:04 (UTC) from DJI - no email or shipping yet   Anyone else in the US get a shipping notification for 5/26 order?

ItZMuRdA Posted at 2017-6-19 08:32
Adding to previous post to say that after additional research I haven't found a single instance of any Sparks being received, let alone shipped, if they were sold by Amazon LLC instead of fulfilled by the DJI store. That's really unfortunate for the lot of us...

Going to be placing a second order despite it being two weeks later... anyone know if I'd have better luck at this point going through DJI direct or the DJI store on Amazon? Showing 6/30 and 7/10-7/18 ship/delivery dates respectively right now... though I imagine it might be a wash. Really a shame that we got boned on the Amazon fulfillment though even for those of us who ordered before the cutoff.

According to the post below yours you'd have better luck going thru DJI directly.  Person placed the order on 6/14 and receiving it 6/21.

lfkiter Posted at 2017-6-19 09:20
Ordered a flymore on 2017-05-26 18:56:04 (UTC) from DJI - no email or shipping yet   Anyone else in the US get a shipping notification for 5/26 order?

Negative Ghost Rider...I refresh my page multiple times a day, hoping for a change.  

2017-05-26 15:54:36 (UTC)

Cravenfan Posted at 2017-6-19 09:46
Negative Ghost Rider...I refresh my page multiple times a day, hoping for a change.  

2017-05-26 15:54:36 (UTC)

I'm a 5/27 order, hoping I see a tracking this week would be perfect. I'll be away a few days so if I get it delivered early next would be great for me.

How accurate is DHL "estimated delivery date" to Canada?

Cravenfan Posted at 2017-6-19 09:46
Negative Ghost Rider...I refresh my page multiple times a day, hoping for a change.  

2017-05-26 15:54:36 (UTC)

Ya, I think we got another 10 days before we start seeing some shipping notifications.  oh well, got a little tropical storm this week in NW Florida so probably wouldn't be flying anyways.

Anyone that ordered through Amazon (White Fly More Combo through the DJI Official Store vendor) on or around 6/15 get theirs shipped/received a tracking number yet? I reached out to CS and was given a window of 6/16-6/19 for shipping and delivery by 6/26, but no detailed shipping info or tracking.

Ordered via Amazon DJI Offical Store on 5/25.
Just picked up Spark Fly More Yellow from my apartment's management office. The people in the office was great, next time I will order a big refrigerator online and watch their faces when FedEx drops it off.
Heavy for a little box.
Hope the thing even powers up.
I will see tonight.