BenA1019
lvl.1
United States
Offline
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Hello, this is jerome from DJI Pre-sales Department, how can i assist you.
Hi there! how may i assist you today?
******************** hey just wanted to check on my order see if you could give me any good news
Sure! Please give me a minute while i check your order.
Upon checking, the ship date of your order will be on June 30 or later,You will receive an email regarding to the tracking number once your package is on the way
09:17
I just talked to an Alan and he advised that it should be shipped by the end of the week.
Hello Im Allan, Im very glad to help you, what can i do for you?
Hi, How may I help you today?
*************(was order number) Just checking if i need to order through amazon
08:29
Sure , Please give me a moment while I verify your inquiries.
Hi there, as i can see your order is already at Picking status , i means tha your order is already at the warehouse and ready for pick up by the courier assigned for your package to deliver it at your address,.
Please be advise that you have to wait for the email confirmation within 24-48 hours including the tracking no. and courier details on or before the courier pick up date.
08:31
so it might ship this week?
08:32
Yes no worries
okay thank you
i knew i would get 2 different
09:18
Well upon checking your product will be shipped by June 30th
so where did he get his info
why am i getting the runaround
I am sorry but i am not aware of that.
09:19
so no accountability
got it
Sorry but i cannot cover the mistakes of my colleagues
09:22
well i would however take this to a manager. im very close to canceling. its not worth the lies
I understand however the estimated ship date of yout package is on June 30th
09:23
i got that but it doesnt fix the lies ive had to go through. by a company thats sooo good
this is so ridiculous
I apologize for that Benjamin/
knew it was too good to be true!!!! |
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