DJI Spark Shipping Thread
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J Beaker
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It's here!!!!
2017-6-19
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Doolin64
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Hoping to have mine before vacation on July 15th.  

Here's my order date.  2017-05-28 02:31:17 (UTC)

CS says "30th tentatively".  I'm not holding my breath.
2017-6-19
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fans56f4ca25
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Place Order
Order Time:        2017-05-24 22:46:36 (UTC)
current status : still pending shipment
Destination : California
2017-6-19
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Doolin64
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I should add mines a Fly more combo
2017-6-19
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fansf5c15102
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Doolin64 Posted at 2017-6-19 12:03
Hoping to have mine before vacation on July 15th.  

Here's my order date.  2017-05-28 02:31:17 (UTC)

I ordered mine around the same time on the same date.

But my payment status still Authorized, not "Pay Confirmed". What is your payment status? Btw, I live in California.
2017-6-19
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fansb1743893
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Somebody feom Germany get the fly more combo yet?
2017-6-19
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bean
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andym91 Posted at 2017-6-19 11:09
Anyone that ordered through Amazon (White Fly More Combo through the DJI Official Store vendor) on or around 6/15 get theirs shipped/received a tracking number yet? I reached out to CS and was given a window of 6/16-6/19 for shipping and delivery by 6/26, but no detailed shipping info or tracking.

I ordered a white Fly More on 6/15 on Amazon through DJI with estimated delivery 6/21-6/26. No shipping info yet.
2017-6-19
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fans56f4ca25
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fans56f4ca25 Posted at 2017-6-19 12:15
Place Order
Order Time:        2017-05-24 22:46:36 (UTC)
current status : still pending shipment

Spark Flymore Combo (Sunrise Yellow)
2017-6-19
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Doolin64
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fansf5c15102 Posted at 2017-6-19 12:20
I ordered mine around the same time on the same date.

But my payment status still Authorized, not "Pay Confirmed". What is your payment status? Btw, I live in California.

Mine says Authorized as well.  Isn't "pay confirmed" the step before authorized?  I hope so.  I'm on the opposite coast in Massachusetts.
2017-6-19
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Mlg2m
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Hey hey! I have a "SHIP" status!!!

Just to remember :

2017-05-24 22:54:58 (UTC)
Paris - France

But no mail and no tracking!
2017-6-19
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P3PFORUMUSER
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ordered white fly more from DJI store 5/27.  DJI has not shipped.    Placed same order on Amazon 5/25.   Received the Amazon order  today.

2017-6-19
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Drone_Newbie
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Order Time:
2017-05-25 06:32:28 (UTC)

Fly More Combo - Lava Red; shipping to USA/NJ

CS tells me that the combos will start shipping on June 30th, FIFO When I placed the order, it said shipping June 15th. I'm disappointed I won't have it for the July 4th holidays as I leave on June 28th.
2017-6-19
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evilsoya
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Drone_Newbie Posted at 2017-6-19 19:51
Order Time:
2017-05-25 06:32:28 (UTC)

CS is not accurate, they give you a generic answer.. They told me on or before 30th June. I ordered mine around the same day/time as you and it has shipped a few days ago and coming this wednesday.
2017-6-19
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fanse26e4025
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White fly more combo. Ordered on dji website on 5/31, cancelled when they notified me it would ship 6/30. Ordered on dji store on Amazon on 6/15. Marked as shipped today!
2017-6-19
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Mikescot
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Spark Fly More Combo (Alpine White)
Ordered on 2017-05-26 14:46:04 (UTC)
Shipping to USA (Oregon)

Has shipped via FedEx
2017-6-20
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McCAlexander
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evilsoya Posted at 2017-6-19 23:00
CS is not accurate, they give you a generic answer.. They told me on or before 30th June. I ordered mine around the same day/time as you and it has shipped a few days ago and coming this wednesday.

This makes me wonder if DJI is giving priority to those who contact customer service to check on their order and/or complain about the shipping.

I contacted CS about my order on 6/16 and was told it would ship within 3 to 5 days. I then wrote on their facebook and was told by their facebook team that it would not ship until 6/30 because I ordered a Fly More bundle. Lo and behold mine is shipped and set to arrive Wednesday 6/21.
2017-6-20
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Mlg2m
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Mlg2m Posted at 2017-6-17 07:30
Hi everyone!

I read all you comment since the very beginning of the conversation.

Hi there!

(Just to remember > 2017-05-24 22:54:58 (UTC) and Fly more combo White)


So after 1 day of "Pay Confirmed", i just got an email from Dji that's my order is officially shipped!

I'm in Paris - France, and it's DHL Express for delivering.

[Now it's : "Shipment information received        LONDON-HEATHROW - UK"]


So even if the CS told you that it's only shipping about the 30th June, i think it's an automatic response from them... It's not accurate at all and for me it's way before!

Can't wait! And finger crossed for all of you guys who are waiting!

2017-6-20
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Cravenfan
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Mikescot Posted at 2017-6-20 01:14
Spark Fly More Combo (Alpine White)
Ordered on 2017-05-26 14:46:04 (UTC)
Shipping to USA (Oregon)

Mine had also shipped!  No tracking available as of yet.   I'm in Maine...

2017-05-26 15:54:36 (UTC)




2017-6-20
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evilsoya
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For US people that currently have “In transit: LANTAU, HK” status on their Fedex tracking, here’s the flight tracking for our consolidated Fly More orders to Memphis, TN then to your final destination http://flightaware.com/live/flight/id/FDX5986-1497883909-2-0-78
2017-6-20
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andym91
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Ordered the White Fly More on 6/15 through Amazon DJI Official Store and got shipping/tracking info around 3 AM EST this morning. Woo!
2017-6-20
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McCAlexander
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evilsoya Posted at 2017-6-20 02:39
For US people that currently have “In transit: LANTAU, HK” status on their Fedex tracking, here’s the flight tracking for our consolidated Fly More orders to Memphis, TN then to your final destination  http://flightaware.com/live/flight/id/FDX5986-1497883909-2-0-78

Awesome! Don't know how you found that but thanks!
2017-6-20
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Xtratech
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I contacted chat support and asked for an update on the shipping and got the standard copy and paste response we have all been getting. Asked based on orders in the forum if I should order from Amazon instead as they seem to be shipping sooner weeks after my order was placed. Got no real answer to my question but instead a standard​ "I'm sorry, simply following the system to set customer expectaions". Disappointing to hear no business ownership from the reps I have spoken to so far but it may also be the direction they were given. I will sit and wait I guess.
2017-6-20
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Cravenfan
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Cravenfan Posted at 2017-6-20 02:38
Mine had also shipped!  No tracking available as of yet.   I'm in Maine...

2017-05-26 15:54:36 (UTC)

Now I have an ETA with FedEx that is Thursday, 6/22!  If that happens, they will have exceeded my expectations, which was the original 6/30.  
2017-6-20
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fanse6a4f96f
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I ordered the Spark (Meadow Green) Fly More Combo on (Order Time:        2017-05-25 17:14:28 (UTC))  This is what I got this morning. Im in Va



Hello Im Allan, Im very glad to help you, what can i do for you?

Hi, How may I help you today?

*************(was order number)  Just checking if i need to order through amazon
08:29

Sure , Please give me a moment while I verify your inquiries.

Hi there, as i can see your order is already at Picking status , i means tha your order is already at the warehouse and ready for pick up by the courier assigned for your package to deliver it at your address,.

Please be advise that you have to wait for the email confirmation within 24-48 hours including the tracking no. and courier details on or before the courier pick up date.
08:31

so it might ship this week?
08:32

Yes no worries

okay thank you

2017-6-20
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Jjjeeefff
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Mlg2m Posted at 2017-6-20 01:47
Hi there!

(Just to remember > 2017-05-24 22:54:58 (UTC) and Fly more combo White)

Good to hear, I am in the same situation, my order passed to "pay confirmed" yesterday, but still no shipping...
2017-6-20
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randa11
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I ordered the Lava Red Fly More Combo on 5/25 through Amazon - DJI Official Store. When I placed the order, like others, it was showing shipping date of June 15, but still no shipping update as of now (besides the generic "Arriving Jun 29 - Jul 17). Contacted Customer Service a couple days ago and they informed me that my order was set to ship June 30 or July 1. I'm in Kentucky.

Anyone who ordered through DJI Official Store on Amazon that received theirs already, did you get the micro sd card with it as well?
2017-6-20
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fans2f420c00
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Ordered meadow green on 5/25 direct from DJI. Nothing has changed. When I did order, the expected ship date was June 30 so I guess I have no complaint until then
2017-6-20
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BenA1019
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fanse6a4f96f Posted at 2017-6-20 04:37
I ordered the Spark (Meadow Green) Fly More Combo on (Order Time:        2017-05-25 17:14:28 (UTC))  This is what I got this morning. Im in Va


Hello, this is jerome from DJI Pre-sales Department, how can i assist you.

Hi there! how may i assist you today?

******************** hey just wanted to check on my order see if you could give me any good news

Sure! Please give me a minute while i check your order.

Upon checking, the ship date of your order will be on June 30 or later,You will receive an email regarding to the tracking number once your package is on the way
09:17

I just talked to an Alan and he advised that it should be shipped by the end of the week.

Hello Im Allan, Im very glad to help you, what can i do for you?

Hi, How may I help you today?

*************(was order number)  Just checking if i need to order through amazon
08:29

Sure , Please give me a moment while I verify your inquiries.

Hi there, as i can see your order is already at Picking status , i means tha your order is already at the warehouse and ready for pick up by the courier assigned for your package to deliver it at your address,.

Please be advise that you have to wait for the email confirmation within 24-48 hours including the tracking no. and courier details on or before the courier pick up date.
08:31

so it might ship this week?
08:32

Yes no worries

okay thank you

i knew i would get 2 different
09:18

Well upon checking your product will be shipped by June 30th

so where did he get his info

why am i getting the runaround

I am sorry but i am not aware of that.
09:19

so no accountability

got it

Sorry but i cannot cover the mistakes of my colleagues
09:22

well i would however take this to a manager. im very close to canceling. its not worth the lies

I understand however the estimated ship date of yout package is on June 30th
09:23

i got that but it doesnt fix the lies ive had to go through. by a company thats sooo good

this is so ridiculous

I apologize for that Benjamin/



knew it was too good to be true!!!!
2017-6-20
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inamski
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LOL  I chat with couple of CS Agents   most of them mentioned my Spark combo will be shipped 30 June  . BS  ||

this morning I got my conformation and tracking #

2017-6-20
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Mikescot
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Mikescot Posted at 2017-6-20 01:14
Spark Fly More Combo (Alpine White)
Ordered on 2017-05-26 14:46:04 (UTC)
Shipping to USA (Oregon)

FedEx: Your delivery is schedule for Fri, 06/23 estimated between 8:25A and 10:05A. Signature or signature release required.

Origin: Shenzhen, China

The countdown begins!  
2017-6-20
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TechPreacher
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Ordered the drone on 5/24 from the DJI.com website and got it 6/19 at 2pm CET. Lava red fly more package.

2017-6-20
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lfkiter
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Woo hoo!  Ordered on 5/26, and just got shipping confirmation from DJI this early AM.  Scheduled to arrive on Thursday!!  original shipping ETA was 6/30, so I'm happy it's arrived a week or so early.  This is the white frymore.
2017-6-20
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Salimans
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TechPreacher Posted at 2017-6-20 06:37
Ordered the drone on 5/24 from the DJI.com website and got it 6/19 at 2pm CET. Lava red fly more package.

[view_image]

Glad for you to get it
I also order fly more combo...can that spark bag fit remote and charger in?
2017-6-20
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maXX1
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fansb1743893 Posted at 2017-6-19 12:29
Somebody feom Germany get the fly more combo yet?

No, still waiting.
2017-6-20
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Thor1
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Doolin64 Posted at 2017-6-19 12:03
Hoping to have mine before vacation on July 15th.  

Here's my order date.  2017-05-28 02:31:17 (UTC)

DJI has gotten mostly everyone else's order onetime so far! mine was only a day late but DJI still shipped on time!
2017-6-20
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dari_017
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evilsoya Posted at 2017-6-20 02:39
For US people that currently have “In transit: LANTAU, HK” status on their Fedex tracking, here’s the flight tracking for our consolidated Fly More orders to Memphis, TN then to your final destination  http://flightaware.com/live/flight/id/FDX5986-1497883909-2-0-78

Well mine spent a whole day in Lantau HK , with no movement , today when I woke up it said it was in Taiwan , my schedule delivery is tomorrow , so hopefully it will make it on time. Of all the people that received theirs already and posted tracking info here I never saw a single one going from Hong Kong to Taiwan.
2017-6-20
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Cravenfan
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Cravenfan Posted at 2017-6-20 04:31
Now I have an ETA with FedEx that is Thursday, 6/22!  If that happens, they will have exceeded my expectations, which was the original 6/30.

Now the ETA is Friday...I'm crying a little inside.  
2017-6-20
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AlexOP
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dari_017 Posted at 2017-6-20 07:58
Well mine spent a whole day in Lantau HK , with no movement , today when I woke up it said it was in Taiwan , my schedule delivery is tomorrow , so hopefully it will make it on time. Of all the people that received theirs already and posted tracking info here I never saw a single one going from Hong Kong to Taiwan.

I'm in the same situation as you. I saw someone post a link for a Fedex flight from HK to Memphis but then saw that mine went to Taiwan to its probably on another flight. I'm in US/NJ so if you're close to there maybe ours are on the same flight? But I really hope I get mine tomorrow as I took a day off from work to wait for it.
2017-6-20
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PMo
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Ordered a Sunrise Yellow Fly More on 5/25.
Received an "Order Confirmation" on 5/28.
Since then I've noticed my order has only shifted from " Payment Reviewing " to " Payment Success ", though I haven't been charged yet.
Contacted CS today and was told the same as most -  "Shipping out on June 30th or later...you'll receive an email when it ships....blah blah blah...."



Curse me for wanting yellow...




2017-6-20
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evilsoya
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AlexOP Posted at 2017-6-20 09:29
I'm in the same situation as you. I saw someone post a link for a Fedex flight from HK to Memphis but then saw that mine went to Taiwan to its probably on another flight. I'm in US/NJ so if you're close to there maybe ours are on the same flight? But I really hope I get mine tomorrow as I took a day off from work to wait for it.

Then it probably took this flight to Anchorage AK https://flightaware.com/live/flight/FDX14/history/20170620/1255Z/RCTP/PANC
Mine changed to TA YUAN HSIANG TW and the only flight originating from that location goes to Anchorage AK As I'm typing flight is 1 hour and 20 minutes away from the US, will clear customs pretty fast since it's consolidated already.
2017-6-20
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