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DJI Spark Shipping Thread
67026 1100 2017-5-24
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fans557c38d7
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DK Sparky Posted at 2017-6-8 11:29
just chattet with dji support to ask when my spark white combo will ship, ordered on the 25. may- expected shipping: 15 june  really hope it is true

It's definitely not true! Read my comment above! They are inconsistent in their answers so I don't believe they even know when it will actually ship, I ordered the exact same combo as you.

2017-6-9
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hallmark007
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fans557c38d7 Posted at 2017-6-9 04:46
It's definitely not true! Read my comment above! They are inconsistent in their answers so I don't believe they even know when it will actually ship, I ordered the exact same combo as you.

I think you might be wrong about them not knowing, it has been very consistent with dji CS regarding shipping, the word coming out of dji is very clear and precise, shipping for almost all here on this forum for those who purchased early is either 15th or 30th June .
I find it difficult to see where you think dji CS don't know what's happening when from day one they have been consistently giving out the same dates.
2017-6-9
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inamski
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I am not sure how true is it ;   went on online chat with DJI Customer service agent "Jeff"   , after providing order #   He mentioned My order " combo " will Ship on June 15 . then 3-5 days to deliver    ......   
2017-6-9
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MAVICDLNM
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inamski Posted at 2017-6-9 07:11
I am not sure how true is it ;   went on online chat with DJI Customer service agent "Jeff"   , after providing order #   He mentioned My order " combo " will Ship on June 15 . then 3-5 days to deliver    ......

And you again with another CS, he will told you go to ship out 30 June...
2017-6-9
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fans07588381
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DJI site now has the control ready for purchase but won't ship out until June 30 so I'm guessing all the fly more combo will be sent out on June 30 as well.
2017-6-9
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inamski
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MAVICDLNM Posted at 2017-6-9 07:17
And you again with another CS, he will told you go to ship out 30 June...

You 100% Right   ,,,,  So DJI CS   shooting blanks     .....
2017-6-9
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aviscomi
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Posted this incorrectly in another thread

For what its worth, I received this email response from DJI when I inquired about the shipping for my Green Fly More Combo order (please note Order Time:2017-05-24 15:47:46 (UTC)

Poppy (DJI)
Jun 9, 16:03 CST
Dear customer,
Thank you for contacting DJI online store.
The set shipping time for this order is June 15, 2017, we will send you the tracking via mail and it will take another 2-4 days for arrival.
Please kindly wait for a few days more. Thanks for your kindly understanding and time. Have a good weekend.
Best regards,
DJI online store presales team
2017-6-9
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DK Sparky
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fans557c38d7 Posted at 2017-6-9 04:46
It's definitely not true! Read my comment above! They are inconsistent in their answers so I don't believe they even know when it will actually ship, I ordered the exact same combo as you.

im so tired already........
2017-6-11
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fansfe32ef0d
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If we add another battery to the fly more package combo, do you think that will delay the order?
2017-6-12
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aviscomi
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fansfe32ef0d Posted at 2017-6-12 09:34
If we add another battery to the fly more package combo, do you think that will delay the order?

I wouldn't take that chance, especially if you're already expecting it to be delivered on time.
2017-6-12
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R&L Aerial
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fansfe32ef0d Posted at 2017-6-12 09:34
If we add another battery to the fly more package combo, do you think that will delay the order?

Most definitely, if you add to something that's already delayed then your looking at a huge delay.
2017-6-12
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Kdog420000
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Canceled my order with DJI and ordered white drone only from a dealer today. It shipped out today too.
2017-6-12
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Chrismau808
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Got my Spark fly more combo today....Woo hoo!!! Is what I can't wait to tell you guys whenever it really does show up.
2017-6-12
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aviscomi
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Kdog420000 Posted at 2017-6-12 13:06
Canceled my order with DJI and ordered white drone only from a dealer today. It shipped out today too.

I kept my DJI Fly More Combo still ordered, but also got a white Fly Less via Advexure being delivered tomorrow
2017-6-12
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fans79076416
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I ordered a DJI Spark Fly More Alpine White @ 2017-05-25 01:35:20 (UTC) and just spoke to the live CS and got the below:

"Hello, Mitchell. Please give me a moment to check my resources.

Upon checking here, the estimated ship out date of your order is on the 15th of June. You will receive an email with the shipping details and tracking number once the package is on the delivery process with the courier."

Fingerscrossed!!
2017-6-12
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Nikon 1
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fans79076416 Posted at 2017-6-12 14:40
I ordered a DJI Spark Fly More Alpine White @ 2017-05-25 01:35:20 (UTC) and just spoke to the live CS and got the below:

"Hello, Mitchell. Please give me a moment to check my resources.

I had the same result when I had a chat this morning.  Here's hoping that they are right!

2017-6-12
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Kdog420000 Posted at 2017-6-12 13:06
Canceled my order with DJI and ordered white drone only from a dealer today. It shipped out today too.

Did you order fly more or fly less?  Care to share your dealer's website?
2017-6-12
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aviscomi
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Jimmers Posted at 2017-6-12 15:00
Did you order fly more or fly less?  Care to share your dealer's website?

https://www.advexure.com/store/d ... aign=SP%20Signature
2017-6-12
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Jimmers
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aviscomi Posted at 2017-6-12 15:01
https://www.advexure.com/store/dji-spark-mini-drone/?utm_source=SparkPilots&utm_medium=signature&utm_campaign=SP%20Signature

Thanks for the info.  I guess I'll stick out the wait for my combo through DJI.
2017-6-12
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i think i ordered mine on the 26th, and chat support is saying shipping on the 30th for combo.
2017-6-12
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lfkiter Posted at 2017-6-12 17:22
i think i ordered mine on the 26th, and chat support is saying shipping on the 30th for combo.

There is someone said preorder after 25 May all will be ship 30 June after based on first order first ship.
2017-6-12
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Scott7161
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My Spark Fly More package (white color) shipped today. Order time:   2017-05-24 16:03:32 (UTC)

They didn't include a tracking number yet, but that's pretty cool that it shipped earlier than expected!

Hope yours is shipped soon,
Scott
2017-6-12
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fans5e10a752
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I got an order confirmation directly from DJI this morning, that the DJI Spark Fly More Combo (Arctic White) and micro SD Card had shipped, along with the Fed Ex Shipping tracking number - HAD SHIPPED TODAY!  My order was placed - Order Time: 2017-05-24 17:04:02 (UTC) .  I'm so excited to get my hands on it and start using it.  Thanks DJI!
2017-6-13
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fansd86b910c
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Ordered 2017-05-24 16:08:47 (UTC) - to Germany, no Shipping notice until now
2017-6-13
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Nikon 1
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Dear Nikon 1,
Your order, number 00XXXXXXXXXXX, has shipped. Check on delivery status using the FEDEX tracking code 62XXXXXXXXXX.

ALPINE WHITE COMBO -On Its Way!
2017-6-13
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aviscomi
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Nikon 1 Posted at 2017-6-13 03:58
Dear Nikon 1,
Your order, number 00XXXXXXXXXXX, has shipped. Check on delivery status using the FEDEX tracking code 62XXXXXXXXXX.

Same here...Meadow Green Fly More Combo shipped
Order Time:        2017-05-24 15:47:46 (UTC)
2017-6-13
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Nikon 1
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FedEx has no tracking info so I'm not sure where they are shipping from.

Just cancelled my Amazon pre-order.  Sorry Amazon - DJI beat you to the punch.
2017-6-13
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firstflyer
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White FM order shipped. Order time was 2017-05-24 15:51:36 (UTC). Looks like DJI may have got this round at least half right and let's hope 100% for all involved. We are looking at history here! DJI actually shipping in time to ARRIVE  at or by the ship date for a new release! If they make this the rule now and not an exception anybody who wanted to compete with DJI doesn't have a chance .  Good customer service combined with the best products currently on the market is a really hard combination to beat.
2017-6-13
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Nikon 1
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FedEx just updated tracking and they are shipping from China.  But, they beat their announced ship date.  Now waiting and hoping to receive shipping notice for the spare batteries and props.

I'm jus a kid - always looking for the next thing.
FedEx just updated delivery day to Thursday, June 15!!!

Outstanding job, DJI!
2017-6-13
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Bradders
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Nikon 1 Posted at 2017-6-13 05:42
FedEx just updated tracking and they are shipping from China.  But, they beat their announced ship date.  Now waiting and hoping to receive shipping notice for the spare batteries and props.

I'm jus a kid - always looking for the next thing.

Nikon 1, are you in the UK ?
2017-6-13
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OCaerial1
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My White Fly More Combo just shipped this morning
SHENZHEN, CN CN  to California
My Order Time:        2017-05-24 16:33:23 (UTC)
2017-6-13
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firstflyer
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Well, I spoke too soon. Got the shipping notice and checked it with Fedex within about 1 hour. Already has a shipping exception on it! Fedex said it arrived too late to make the aircraft. Suggested to wait until tomorrow to get a further update to see how much of a delay it will be. I just had a feeling this was too good to be true! It is coming from China so who knows what will happen. Obviously DJI decided it was not a good idea to preposition them in the US like they did for the goggles or they just weren't ready with the product soon enough and now are having to ship by air. Oh well, at least they seem to be trying to do better. This could be on Fedex but it is hard to ship if you don't get the item you are shipping from the supplier on time.
2017-6-13
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inamski
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Dear Customer,
We would like to thank you first for purchasing the products. We also appreciate your effort for contacting us to check the status of your shipment. If you have noticed, your order will start to ship on June 15 according to the payment sequence, please be patient to wait for it.

I will try to expedite the shipping for you, but not a promise.
The tracking number will be sent to you thru email when we ship out your package and it takes 3-5 business days for delivery.
https://djionlinestore.zendesk.com/requests/XXXXXX/

We thank you for your patience and understanding.
If you need further assistance, please do not hesitate to contact us back. You can always reach us at http://www.dji.com/support

Regards,

DJI Online Sales
2017-6-13
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DroneX4
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inamski Posted at 2017-6-13 07:35
Dear Customer,
We would like to thank you first for purchasing the products. We also appreciate your effort for contacting us to check the status of your shipment. If you have noticed, your order will start to ship on June 15 according to the payment sequence, please be patient to wait for it.

Hmm are only the flymore combos being shipped out early?

Alpine White FlyLess - 2017-05-24 15:52:18 (UTC)

No shipping notice yet...
2017-6-13
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Nikon 1
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Bradders Posted at 2017-6-13 05:54
Nikon 1, are you in the UK ?

No - East Coast, USA.
2017-6-13
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Nikon 1
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firstflyer Posted at 2017-6-13 06:41
Well, I spoke too soon. Got the shipping notice and checked it with Fedex within about 1 hour. Already has a shipping exception on it! Fedex said it arrived too late to make the aircraft. Suggested to wait until tomorrow to get a further update to see how much of a delay it will be. I just had a feeling this was too good to be true! It is coming from China so who knows what will happen. Obviously DJI decided it was not a good idea to preposition them in the US like they did for the goggles or they just weren't ready with the product soon enough and now are having to ship by air. Oh well, at least they seem to be trying to do better. This could be on Fedex but it is hard to ship if you don't get the item you are shipping from the supplier on time.

Same notice on my FedEx account.  I can live with 1 day late . . . But I've seen FedEx bend over backwards when Apple is shipping new iPhones, so Thursday or Friday, it's all good in my book.
2017-6-13
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fans4a5e4769
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firstflyer Posted at 2017-6-13 06:41
Well, I spoke too soon. Got the shipping notice and checked it with Fedex within about 1 hour. Already has a shipping exception on it! Fedex said it arrived too late to make the aircraft. Suggested to wait until tomorrow to get a further update to see how much of a delay it will be. I just had a feeling this was too good to be true! It is coming from China so who knows what will happen. Obviously DJI decided it was not a good idea to preposition them in the US like they did for the goggles or they just weren't ready with the product soon enough and now are having to ship by air. Oh well, at least they seem to be trying to do better. This could be on Fedex but it is hard to ship if you don't get the item you are shipping from the supplier on time.

a typhoon was in Shenzhen yesterday. that's the possible reason for the delay.
2017-6-13
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DroneX4 Posted at 2017-6-13 08:00
Hmm are only the flymore combos being shipped out early?

Alpine White FlyLess - 2017-05-24 15:52:18 (UTC)

I ordered one this afternoon and it will be delivered tomorrow morning. A few Swiss shops have the white flyless in stock already.
2017-6-13
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fans65f01f0e
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I ordered a white Fly More Combo on 2017-05-24 16:02:22 (UTC) and just received shipping notification. It will arrive on Friday, 6/16/2017.
2017-6-13
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fans65f01f0e Posted at 2017-6-13 11:52
I ordered a white Fly More Combo on 2017-05-24 16:02:22 (UTC) and just received shipping notification. It will arrive on Friday, 6/16/2017.

Same with mine, oh I can't wait. Now I need to figure out how to tell my wife that I bought it. Ideas welcomed
2017-6-13
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