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Delayed Replacement - CAS-654071-W0X4Y1
537 3 2017-5-30
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fans0e10bc97
lvl.1
Flight distance : 519478 ft
United States
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Hi,

Can someone please look into this case and advise what is going on? THe case was going really well up until last week, when it just stopped. I called twice last week and got two different answers. Today I called and was told there is a delay, and they can't sday when it will be shipped.

I asked to speak to a supervisor, and was hung up on.

CAS-654071-W0X4Y1




Screen Shot 2017-05-30 at 3.19.10 PM.jpg
2017-5-30
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

We understand how you feel, very sorry about it. I have forwarded this situation to the appropriate department, will look into it. Please sit tight while we’re reviewing it, we will keep you updated.
2017-5-31
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fans0e10bc97
lvl.1
Flight distance : 519478 ft
United States
Offline

Thank you very much Mindy.

2017-5-31
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

The unit has been shipped out already, I think you would receive it soon, should you have any questions, please feel free to contact us, we’d love to help.
2017-5-31
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