aopisa
lvl.4
Flight distance : 430686 ft
United States
Offline
|
Thanks for your replies. After much testing it turns out the my iPhone 7 plus is the problem. This phone has always been temperamental with any cable/connection that is not 100% Apple. So, the connector on the side of the remote causes the image to cut out after a few minutes. I did find that my original iPhone lightning cord connected to the USB port works as does my iPad mini 4. I only tested it sitting on my table indoors, but I think it will no fly now without image transmission problems. I am bummed I now have to carry an extra cord with me, but it is not DJI's fault. I just don't know why this phone is sensitive to third party cables. Others do not seem to have this issue with there iPhones.
I would like to add that I contacted DJI tech support by phone and chat several times and found their solutions to to be all different and wide ranging. I know they were just shooting in the dark and do not fault them for not finding the solution, but I was not impressed with the knowledge and level of service I received. Really, they need to check that an iPhone 7 plus is an authorized device? |
|